Digital Media Manager

Recruiting Opportunity Closes: 08.25.2025

Hourly Wage: $25.00

Hours Per Week: 40

Status: Non-Exempt / Full Time

Number of Positions: 1

Department: Development Department

Title: Digital Media Manager

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application, upload a resume and cover letter.

To apply online go to: Digital Media Manager , or https://tinyurl.com/7axytync

To apply in person go to 8495 SE Monterey Ave., Happy Valley, OR 97086. Bring a resume and cover letter and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact David Swanson at david.swanson@usw.salvationarmy.org or call (503) 794-3200. Mr. Swanson is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American's with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

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Education and Work Experience:

• 2 years proven experience managing websites and social media for a non-profit or business.
• Acceptable: Certificate or Associate Degree in interactive communication, web design or social media. Preferred: Bachelor's Degree in field such as web design, interactive media, graphic design, multimedia, communication, journalism, or related field.

Knowledge, Skills, and Abilities Required:

• Ability to embrace, support and promote the mission of The Salvation Army through written word and visual graphics.

• Knowledge of graphic design best practices and principles for both print and web projects.
• Able to manage multiple projects and priorities to meet event-based deadlines. Acts as project lead for all web and social media projects.
• An excellent attention to detail, procedures, processes, and policies.
• Familiarity with a variety of the communication field's concepts, practices, and procedures.
• Must be able to work with minimal supervision, be prepared to encounter a variety of assignments and timelines and must be able to maintain confidentiality of sensitive materials and information.
• Must be able to work independently as well as part of a team.
• Must be proficient in computer programs such as Adobe Creative Suite (including InDesign, Illustrator, and Photoshop); Microsoft Office (including Word, Excel, PowerPoint, and Publisher); familiarity with Content Management Systems and ability to learn proprietary publishing systems with a minimal understanding of visual HTML editors.
• Ability to communicate with I.T. professionals regarding web development.
• Ability to speak, write, and edit the English language with professional level skill is required.
• Some travel required.

Scope of Position:

The Digital Media Manager will design, create, and update The Salvation Army's Cascade Division websites and social media channels. This individual will promote the image and programs of The Salvation Army in a professional and attractive manner, responding to web and social media inquiries across The Salvation Army Cascade Division in a timely manner, and work to generate interest in the work each TSA Divisional Corps perform daily. This person will assist in all monitoring and communication for all The Salvation Army Cascade Division digital communication channels. Minimal time will be needed to assist with general office creative design like business cards and promotional materials. Some assistance in Volunteer Coordination will include updating online sources for dissemination of volunteer information (how to volunteer), recruitment, and special one-time projects.

Essential Duties and Responsibilities:

• Manages all web communications which include all divisional websites.




• Review website content weekly and modify/update, as necessary.
• Responds to public inquiries from the Army's website.
• Serves as the webmaster for the Cascade Division websites and acts as divisional liaison for assisting corps with website development.

• Adapts, edits, and writes content for all Cascade Division social media sites (Facebook, Twitter, Instagram, TikTok.), including Events and Stories' pages, monthly Content Calendars, and more.
  
  
  
  • Manage the day-to-day execution of social media messaging.
  • Implement a strategic plan to grow The Salvation Army Cascade Division's social media audience.
  • Monitors and tracks social media activities throughout the Cascade Division as well as other organizations and non-profits.
  • Assesses the implications, trends, and integrates gained information into overall social media strategy.
  • Research and screen emerging web and social media technologies for recommendation
  
  
  
  

• Develops and submits for approval digital promotional campaign ideas as well as counsels Director of Communications and Marketing on effective digital and social media communication strategies.




• Works with Portland Metro, Development staff, and Divisional Corps Officers on projects including:




• Creative development for marketing materials for print, web, and social media.
• Providing training and assistance on design and maintenance of local websites.
• Assist in the coverage of public Salvation Army religious and non-religious events and place newsworthy information on the website and social media.
• Participate in promoting special events and assist in the production of digital communication materials and take photographs as needed.

• Seeks ways to utilize current digital trends to:




• Create greater public awareness and understanding of The Salvation Army programs, activities, and achievements to generate awareness and support.
• Create, develop, and implement marketing opportunities to benefit the Cascade Division.
• (Optional) Have photography and videography skills for use in highlighting and promoting the various Cascade Division programs. Equipment and software will be provided by TSA.

• Maintain online volunteer referral system (Volunteer Management System, VMS) to funnel volunteers to corps and on-site programs to support the Development Director and the Portland Metro Community Liaison.




• Develop and manage digital strategy to increase volunteers.
• Assist in updating online source for dissemination of volunteer information (how to volunteer), recruitment, and special one-time projects.
• Aid corps and programs to determine volunteer need.
• Collaborate with IT to ensure high quality user experience on volunteer.usawest.org
• Manage Amazon Wish Lists as another avenue for users to give

• Promote and coordinate the online donation forms, using Classy, for Cascade Division to generate revenue at the local, Portland Metro and Cascade Divisional level.




• Adheres to existing Salvation Army policies related to online fundraising.
• Online fundraising implementation includes:




• Crowd Funding
• Peer to Peer Campaigns
• Event Registrations & Ticketing
  
  

• For local, national, and international disasters, assist the Emergency Disaster Services Director in disseminating information in a timely and efficient manner, placing appropriate information promptly on the divisional website.
• Be an active member of the TSA Portland Metro PR & Marketing Committee providing ideas and input for the overall success of communications and marketing initiatives and provide necessary web and on-site support for these activities. Takes minutes for the monthly PR & Marketing Committee Meetings and assists with other duties as needed such as coordinating the equipment for remote attendees, coordination of lunch, and other duties as assigned.

• Be a team player and possess the ability to work well independently. Some remote work may be required, and it is important to be a reliable, self-starter and have a functional home office environment.

Working Conditions:

This position is primarily sedentary and requires the ability to remain at a keyboard for periods of up to two hours with minimal interruption.

Ability to operate under stressful working conditions in a rapidly changing work environment with multiple priorities is required.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, feel objects, tools, or controls; to talk or hear; reach with hands and arms. Specific vision abilities required by this job include close vision and distance vision.

Works on many projects at once in an open office environment with frequent interruptions, multiple deadlines, competing priorities, and noise from ringing telephones, printers, copiers, and walk-in traffic.

Organizes projects, sets priorities, calculates, catalogues, inspects, analyzes, plans, comprehends, and cooperates with others, etc.

Work with minimum supervision and work involves a high degree of independence. May be required to make independent decisions that may involve unique or unusual situations and/or complex issues and dealing with demanding requests and/or timelines.

Regular and punctual attendance is an essential function of this position.

Work projects and workload may occasionally require flexibility such as evening and weekend work.

Vacation during the Holiday Season is generally not available.

Physical Requirements:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
• Ability to operate telephone.
• Minimal travel may be required to promote divisional programs or attend TSA-related events and/or training sessions.
• Ability to operate a desktop or laptop computer; this position works on Mac system
• Ability to lift 25 lbs. (usually file boxes)
• Ability to access and produce information from a computer.
• Ability to understand written information.
• (Optional) Ability to operate a camera and video equipment (including setup and teardown) when using for promotional purposes.

Will require a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

Bachelors of Graphic Design (preferred)

2 years: 2 years proven experience managing websites and social media for a non-profit or business. (required)
2 years: Acceptable: Certificate or Associate Degree in interactive communication, web design or social media.
Preferred: Bachelor's Degree in field such as web design, interactive media, graphic design, multimedia, communication, journalism, or related field. (preferred)

Driver's License (required)