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Systems Engineer III

First Citizens Bank
United States, North Carolina, Raleigh
4300 Six Forks Road (Show on map)
Aug 20, 2025
Overview

This is a remote role that may be hired in several markets across the United States.

The candidate will be responsible for overall engineering and support of production and non-production environments for all software between OS stack and business application, which includes vendor and in-house based applications and platforms. This is a senior-level position on FCB's Enterprise Systems Engineering Team.

Interaction with all layers of Infrastructure and Application Development teams is a necessity. Work will include project and operational tasks, with emphasis on coordination across teams.


Responsibilities

  • Engineering and architecting enterprise grade middleware solutions. Investigating root cause on all layers of the OSI model.
  • Candidate should have experience in platform evaluation for performance and optimization, general troubleshooting and problem management skills, and ability to multi-task.
  • Responsibilities includes engineering, troubleshooting production issues, performing root cause analysis after incidents, tuning, and security analysis.
  • Ability to interface with off-shore team members for support of daily tasks and Train in required toolset to perform job functions.
  • Follow existing organizational and team processes while always looking for improvements.
  • Monitor infrastructure performance, anticipating and proactively responding to capacity, recovery, and business continuance issues.
  • Closely adhere to FCB's Service Desk, Change Management, and Security policies and procedures.
  • Provide off-hours support as needed.
  • Vulnerability remediation to the middleware applications.
  • Perform periodic Failover/DR testing and create plans.
  • Becomes part of a large team spread across different geographical locations, working at different time zones.

Qualifications

Bachelor's Degree and 6 years of experience in Systems engineering and Systems programming OR High School Diploma or GED and 10 years of experience in Systems engineering and systems programming

Preferred Skill(s):

  • Minimum 8+ years' experience in managing complex applications in IT environments, multi-server implementation.
  • Validating installed application and providing multi-tier application support by using system engineering best practices.
  • Familiar with middleware technologies and applications
  • Solid knowledge of Windows and Linux operating systems.
  • Experience utilizing PowerShell, Python or other scripting technologies to automate tasks
  • Exposure to Configuration Management and automation (Puppet, Ansible, Teraform etc.)
  • Basic networking, load balancing and micro segmentation knowledge for application engineering and troubleshooting.
  • Experience with hosting platforms like IIS, Tomcat, WebLogic, WebSphere, JBoss
  • Proficient operating in a VMware based infrastructure.
  • Understanding and experience with Containerization technologies (Docker, Kubernetes, OpenShift, Rancher)
  • Knowledge of Automated deployment using Azure DevOps, create CI/CD process architecture and engineering.
  • Knowledge of Splunk and On-Boarding application onto Splunk.
  • Solid understanding of Active Directory, Group Policy, and Windows Networking (DNS, DHCP).
  • Experience working for financial services or banking organizations is a plus

The base pay for this position is generally between $107,000 and $164,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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