New 
Business Program Manager - World Wide Learning
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Aug 19, 2025 | |
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OverviewCome build the sales force of the future with us! We're looking for a Business Program Manager - Worldwide Learning to lead the design and delivery execution of our skilling strategy for Rewards and Recognition. This program motivates learners through contests, and quarterly skills challenges. This role is pivotal in shaping how sellers engage with learning-making it timely, relevant, and fun. You'll collaborate with a cross-functional team of program managers who develop skilling experiences for Microsoft's global sales organization (MCAPS). Your mission: build the processes and plans that inspire learners to participate in skilling through engaging challenges and meaningful rewards. This role is not just about learning-it's about creating moments of joy, achievement, and community. You'll help sellers build confidence, grow their skills, and feel recognized for their efforts. You'll be at the heart of a movement to make learning a celebration, not a chore. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesLead Quarterly Skills ChallengesLead a x-functional v-team to define the end-to-end strategy and delivery of quarterly challenges that align with business priorities. Work across Sales Skilling colleagues to coordinate launch and landing, and drive participation through compelling storytelling and incentives.Gamify the quarterly Learning ExperienceIntroduce game mechanics, including but not limited to digital badges and tiered recognition to boost engagement and completion rates.Drive Cross-Team CollaborationPartner with program managers, content creators, operations, and legal to ensure seamless execution. Influence senior stakeholders and lead through ambiguity.Measure Impact and Continuously ImproveTrack participation, completion, and learner sentiment. Use data to refine strategies and inform future planning.Demonstrate InnovationEmbrace experimentation and deliver on our agentic-first Sales Skilling strategy. Take risks, and learn quickly from mistakes while looking to achieve more through AI technology Other Embody our culture and values | |