Docketing Manager - Litigation

We are seeking a Docketing Manager who will be responsible for managing matters within the litigation docketing department. This position will serve as an integral part of our leadership team and help drive our firm forward with cutting-edge processes and technology. All Taft employees operate under a "Client First" philosophy-in all things, we seek to provide exceptional services to our clients.

Duties and Responsibilities:

• Serves as a first level response to questions and problems from the docketing team, attorneys, and staff to enable the Docketing Department to function in a consistently productive manner.
• Responsible for the overall accuracy and completeness of the docketing of documents that are received from government agencies.
• Maintains a thorough knowledge of the docket database to create specialized reports and make appropriate changes as necessary.
• Organizes, delegates, and provides follow-up on the performance of routine and more complex assignments by working closely with the docketing staff and management.
• Ensures daily quality checks are in place to review critical docketing data and coordinates periodic data audits.
• Maintains regular communication with attorneys and administrative staff to receive feedback, perceptions of docketing quality, and suggestions for improvement; works in coordination with Litigation leadership team to implement improvements.
• Regularly reviews team processes to identify new ways to increase both efficiency of the docketing process through improved workflows, automation or other technology and accuracy of data through data validation tools, second eye checks and periodic audits.
• Ensures team members are developing the skills and knowledge to carry out their roles effectively, identifying skill gaps and implementing necessary training to ensure a consistent approach is maintained across the team.
• Assesses current processes and procedures with a focus on leading and coaching the team.
• Identifies opportunities for improvement that result in enhanced risk mitigation and increased effectiveness.
• Partners with internal and external subject matter experts to continuously update docketing standards.
• Oversees the integrity of the docket database, which includes accuracy and compliance with the Rules of Practice as governed by government agencies.
• Establishes and maintains effective working relationships with Litigation technology and services vendors.
• Maintains knowledge of trends, developments, and legislative rulings, performs research to clarify litigation rules; and serves as an internal expert on procedures and regulations.
• Leads special projects related to attorney and client onboarding/off boarding, portfolio reviews and RFP's.
• Responsible for the compilation of information for the Docket Manual and for the accuracy and completeness and maintenance of the Manual.
• Identifies policies and procedures that can be improved and suggests operational enhancements of the Docket Department; documents and communicates changes to docketing policies and procedures to management.
• Sets performance expectations and measurements for the docketing department staff.
• Works within the guidelines of established Litigation principles and practices.
• Immediately reports all risk management-related concerns to management.
• Maintains high standards for internal/external client service and quality control.
• Nurtures new ideas and concepts. Identifies, leads, and manages innovative approaches to business challenges and works with firm leadership to evolve operations and system processes that increase efficiency and mitigate risk.
• Performs other duties as assigned by Firm leadership.

Qualifications:

• Bachelor's degree or equivalent combination of education and experience.
• At least 5 years' experience working with litigation docketing systems and management.
• Proficiency in various docketing applications.
• Ability to work effectively and collaboratively as a team leader and member.
• Ability to interpret, clearly communicate, and effectively enforce policies and procedures.
• Ability to independently manage and work collaboratively on special projects.

Interested candidates should apply here.