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Loan Operations Specialist

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Arizona, Phoenix
Aug 18, 2025

Job Title:

Loan Operations Specialist

Location:

CityScape

What you'll do:

The Loan Administration Specialist is responsible for various disbursement department duties relating to administration of loan collateral, accurately posting payments, processing loan releases, and performing timely reconciliation of general ledger and bank accounts. The ideal candidate will ensure compliance with internal policies and regulatory requirements while supporting smooth loan operations. Additional responsibilities include assisting with audits, maintaining accurate records and performing other duties as assigned to support the loan disbursement department. Strong analytical skills, a commitment to accuracy and the ability to work independently are essential for success in this role.
  • Responsible for monitoring the disbursement department payments general email box for payoff demands, payments and other inquiries.

  • Prepares partial payoff demands for title upon request.

  • Processes all incoming payments received via the payments general email box.

  • Prepares all partial releases of paid collateral.

  • Assists with loan draw callbacks.

  • Assists Construction Disbursement team members with scanning of draw packages.

  • Processes all inspection invoices via accounts payable system.

  • Responsible for emailing selective borrower interest statements monthly.

  • Prepares and reconciles inspection general ledger, disbursement department incoming wire G/L and CRE bancontrol accounts monthly.

  • Performs other duties and participates in special projects as assigned by management.

What you'll need:

  • High school diploma required.

  • Entry level knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.

  • Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.

  • Proficient in multi-tasking in a team oriented environment and focused on the highest standards of client service.

  • Entry level speaking and writing communications skills.

  • Exceptional organizational and time management skills.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

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