Licensed Nail Technician

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The Sundara Inn & Spa Nail Technician takes great care to treat the whole person. Your healing touch will come through in all you do, from pedicures to manicures and everything in between. You'll take great pleasure in educating guests on the benefits of the services and making thoughtful recommendations for their spa-at-home care. Your nurturing ways will help guests relax and enjoy every minute of their experience.

Responsibilities: We want employees to arrive at work every day motivated, and eliminate the things that de-motivate staff, so we've carefully prepared this list of responsibilities.

Guest Experience

• Perform all guest contact activities in a cordial, efficient and professional manner, at all times maintaining a commitment to guest satisfaction
• Create an atmosphere of tranquility, nurturing and healing, allowing guests to relax and immerse themselves in the experience
• Communicate the benefits of the services and answer guest questions, using each conversation as a teaching moment
• Maintain a cooperative, team-like attitude in working with management and fellow employees (both within the department and in other departments), to achieve our common goals of maximizing guest satisfaction and profit margins
• Address guest concerns in a thoughtful and gracious manner, even under pressure
• Approach your work with an eye toward continuous improvement

Spa Service and Operations

• Perform all services within your licensing, according to the written protocols and to the high standards of Sundara Inn & Spa
• Participate in all training and attend all team meetings, contributing positive ideas at every opportunity
• Continue to gain knowledge in your profession
• Strive to exceed all goals within service standards and retail sales
• Treat the cleanliness and condition of Sundara as if it were your own
• Uphold cleaning and sanitizing standards in the spa and salon, as required to meet Sundara's impeccable standards
• Adhere to all standard policies and procedures
• Report to work on time, in proper attire, impeccably groomed, and "in the moment" ready to deliver exceptional guest service. Work all scheduled shifts
• Maintain all inventory levels in the salon
• Communicate ideas or issues to your Nail Tech lead in a timely manner
• Read the daily communication log to update yourself on the newest information concerning the spa and menu of services
• Miscellaneous projects as assigned by management

People Skills

• Pleasant, nurturing personality
• Ability to work gracefully under pressure
• Tremendous attention to detail
• Strong work ethic, dependable, can-do attitude

Professional Fit

• Conducts oneself with honesty and integrity
• Maintain a polished and professional appearance at all times
• Serve as a lifestyle model for staff and guests
• Possess individual core values aligned with Sundara Inn & Spa
• Understand integration of mind-body-spirit environment

Education and Experience

• Must have a valid Wisconsin cosmetologist or manicurist license
• 2-3 years of experience in a spa or upscale salon setting preferred

Availability

• Must be flexible with scheduling, with nights and weekends required
• Part Time or Full Time applicants may be considered