Strategy Operations Manager 1445325

You will accelerate Cisco's strategy and transform our relationship with customers and partners by connecting the unconnected. Cisco's Growth Operations team is hiring a Strategy Operations Manager. In this role, you will closely engage with our Product Managers, Engineering, Business Partners, and Customers to ensure effective management of multi-functional efforts.

You will be responsible for the operations of the program structure while also playing an active role in the problem solving related to key topics and issues. Your ability to listen and synthesize while also driving output for the team will make you not only an operations manager but a meaningful strategic player in crafting clarity around the best path forward.

• Work with requirement owners and business partners to develop, document and update detailed business requirements to facilitate the product development process
• Facilitate requirements review sessions, and drive alignment with functional business partners, IT Architecture teams, UX designer and research teams
• Maintain a good understanding of the project roadmap and Cisco's internal systems, tools, processes, and their dependencies and alignment
• Craft compelling presentations that outlines tangible outcomes for senior leader and executive consumption
• Support critical multi-functional engagements to improve the recently launch product by driving initiatives with change management, support, customer listening & insights, and research teams

• Minimum of 5+ years of applicable experience within a business operations, operational excellence, program management, or consulting environment
• 2+ years of management consulting, strategy, technology consulting experience with a proven record of accomplishments
• Prior experience working in an agile project management style, knowledge of Jira Align/Jira Cloud is required
• Solid skills and proficiency with PowerPoint, Excel and MS Office required for consideration
• Bachelors or equivalent required, MBA is preferred

• Analytical change agent that uses analytical thought processes and inclusive approaches to tackle problems
• Highly organized, able to lead multiple tasks on a strict timeline with the ability to influence without authority
• Able to drive execution across business, engineering, function & operations teams (e.g., regular team status meetings, readiness checkpoints), and ensure all projects (epics) deliver required outcomes, to include risks and issue
• A dynamic great teammate with ability to form relationships and collaborate with a broad set of team members at different organizational levels!
• Excellent prioritization and project management skills with attention to detail, timelines, and quality of results

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.