Practice Assistant, Sr.
 Brigham and Women's Hospital | |
 United States, Massachusetts, Boston | |
| 221 Longwood Avenue (Show on map) | |
 Jul 30, 2025 | |
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Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under minimal supervision. Performs administrative duties related to patient visits, including scheduling, check-in, and check-out duties (performs all duties of the other levels at the highest proficiency level). Actual job duties may vary by Department.
Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to patient medical records/LMR. Acts as "Super User" for scheduling, registration, and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level. Provides functional guidance to Office and Practice Assistants. In conjunction with the Supervisor, oversees the daily activities of practice staff. May be required to accept co-payments. Handles, screens, and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Performs other duties as assigned Complies with all policies and standards Ability to learn quickly, work independently, and be trustworthy The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |