Office Manager

Essential Functions

Lead, coach, and develop a team

Consistently demonstrate effective communication skills in all directions

Consistently achieve financial, sales, and set KPI goals

Oversee day-to-day operations of Optical office

Consistently model the way relative to the Organization's Culture, Ethics, and Standards

Effectively manage all patient concerns

Effectively execute all administrative tasks associated with the Store Manager position

Conduct training for new hires and ongoing training for existing staff

Oversee the processing of insurance and billing for the office

Oversee cash and monies collected with daily reconcilement

Bank deposits made timely per policy

Responsible as primary key holder for the location

Assist the Doctor with patients; obtain patient prescriptions and ability to interpret prescriptions while making recommendations to support patient needs

Recommending frames, ophthalmic lenses, and/or contact lenses that suit the patient's visual needs, style, face, and specifications

Adjusting and fitting frames according to prescription and customer specifications

Performing minor repairs

Educating customers on how to wear and maintain glasses

Preparing work orders for the manufacturing of the proper lenses

Performing administrative duties, such as managing prescriptions, customer records, and insurance

Job Specifications

Typically has the following skills or abilities:

2 years of previous experience in the Optical, Medical, or Retail Industry

Proficient with computers

Effective communication, interpersonal, and organizational skills

Self-motivation with the ability to work under pressure

Excellent customer service and sales ability

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VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.