Professional Services Operations Support Consultant

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

As a Verizon Sales Operations Opportunity Manager, you have a pivotal role in orchestrating the process of developing proposals for Verizon Consulting Services Solutions. You will work closely with sales, solution architects, legal, and delivery teams to provide pre-sales support on Consulting Services proposals. This will include:

• Act as point of entry to the Professional Services organization for all Collaboration and Customer Experience opportunities from all of the domestic and global sales organizations. Role consists of interfacing with multiple organizational leads, verifying requirements and assigning appropriate resources to complete the Statement of Work and Level of Effort.

• Working with Sales teams to help qualify deals and gather requirements from customers

• Working with Delivery teams to develop levels of effort

• Configuring quotes in the quoting tools

• Developing statements of work based on requirements provided by the solutions teams

• Working with Legal, Sourcing, and Sales to update and finalize Statements of Work for presentation back to the customer.

• Coordinating and managing solutions activities for complex deals that involve multiple Consulting Services Practices.

What we're looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Experience supporting consulting engagements which may include estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.

• Experience in some or all of LAN/WAN/Wireless Networking, Collaboration Solutions, Contact Center, and Cyber Security technologies .

• Ability to manage multiple projects simultaneously.

• Experience leading projects through the entire project lifecycle.

• Willingness to travel up to 25%.

Even better if you have:

• Bachelor's degree or MBA in an IT field.

• Experience in consulting/professional services, with client contact at senior levels and demonstrated business development skills.

• Experience in designing and deploying Enterprise Solutions in a technical consulting environment.

• Technical expertise with network technologies - Wi-Fi wireless LAN, Wide Area Network, cellular 4G/5G, routing, SDN, SD-WAN, data center networks., Contact Center/Customer Experience, Collaboration, and Cybersecurity.

• Ability to prioritize customer technical requirements both tactically and strategically.

• Ability to assess client issues and prioritize actions to address them accordingly.

• Experience in working with cross-functional teams to address technical issues within the solutions.

• Ability to foster strong working relationships between project teams, clients, managers, partners and vendors.

• Ability to host and facilitate meetings attended by client executives, stakeholders and Verizon executives.

• Knowledge of both new business development and consulting methodology.

• Experience in implementing large-scale IT projects.

• Technical experience in understanding and solving complex network and application layer challenges, both from a design and problem management perspective.

• Ability to work well with others and champion/ influence change.

• Superior Written and Verbal Communication Skills.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.