Lead Commercial Closing Officer (Middle Market)

Location:

Qualified candidates must report to the office 2 days per week at either the Brooklyn, OH (Tiedeman), Cleveland, OH, Buffalo, NY or Amherst, NY location.

Job Brief:

Responsible for either closing or servicing moderately complex commercial loans, both real estate and non-real estate secured, in accordance with credit approval, risk management and loan documentation. Responsible for providing superior client service, proactively driving the process, collaborating with line of business (LOB) and third parties, and adhering to specific procedures to identify items/conditions to be satisfied. Adheres to all KeyBank and regulatory compliance procedures, including but not limited to Office of Foreign Assets Control (OFAC), Patriot Act, Beneficial Owner, and Flood, and adheres to all internal procedures and controls.

Job Responsibilities:

• Working knowledge of business requirements of clients and loan related transactions and other related applicable products in a high-volume environment.
• Identify, analyze, and balance gray areas of risks/exceptions, provide solutions and/or elevate to obtain appropriate approvals as necessary, and communicates issues to management and/or LOB as needed; understands the importance of balancing service and risk.
• Intermediate to expert understanding of role specific systems utilized which requires strong data integrity and attention to detail.
• All pre- or post-closing services for assigned portfolio of moderate to highly complex loan structures. Experience with handling and understanding the nuances associated with the documentation for a diverse pool of transaction types, including Employee Stock Ownership Plans (ESOPs), Healthcare, Agribusiness, Letters of Credit, Real Estate secured, Titled Vehicles, and Purpose & Ability Lines.
• Proactively drive the process through collaboration, communication, and a focus on client centricity with all parties; work seamlessly with the LOB, other internal partners, third parties, bank groups/syndications, etc. Determine if counsel is required (whether fully or hybrid) and send appropriate engagement. Participate in meetings with LOB and counsel throughout the closing process.
• Independently manage assigned work with limited oversight from manager; offer assistance to others as time permits.
• Manages risk through proactively managing and working multiple reports, including Conditions of Approval, Documentation Exceptions, Stale Post Approval, Expiring and Maturing Lines reporting, and Legal Fee reporting.
• Responsible for booking the loan to LoanIQ (LIQ) system, which includes confirming the collateral value, building the collateral, and creating any applicable documentation exceptions and associated tasks.
• Beneficial Ownership recertifications and assists with Master Compliance pends as appropriate.
• Reviews nCino inputs prior to approval to identify missing or conflicting data and coordinates corrections with the Credit Associate or Portfolio Manager.

• Offers suggestions to support a continuous improvement mindset.
• Prepares or coordinates the preparation of internal Laser Pro Lending (LPL) documents.
• Coordinates and prepares documents to be electronically executed along with the preparation of the envelope. Ensures attorney engagement includes the instructions for electronic signature.
• Experience and understanding of legal documentation for role specific requirements ensuring conformity to credit approval and Key's policy and procedures, and/or to execute requirements per the terms of the documents.
• Completes pre-closing quality verification (QV). Collects and reviews organizational and entity documents to confirm authorized signers. Works with LOB/underwriter to create Change Memos when required.
• Initiates and is accountable for fiduciary responsibilities for various monetary transactions and general ledger accounting including advances, payments, closing fees. Expert knowledge of procedures and policy's related to all requirements for funds movement.
• Reviews executed documents and provides authorization to fund. Responsible for inputting the funding information into the LIQ system, coordinating an applicable QV, and submitting to ensure a well-coordinated and timely funding. Ensure appropriate approvers are engaged to be available for approvals (if required). Ensures wire call backs are completed prior to funding when required.
• Generates covenant waiver letters and facilitates the wet or electronic execution.

Essential Job Functions:

• Delivers distinctive personalized service to external and internal clients; participates in client meetings and weekly sales team/pipeline meetings.

• Works in tandem with the Relationship Manager (RM), Attorney and/or Borrower to take ownership of proper tracking and/or escalation and remediation of documentation exceptions.

• Requests, obtains, and reviews Universal Commercial Code (UCC) searches, Good Standings, Civil Suits & Judgements, and Lien Searches.
• Coordinates the receipt of the initial insurance, including increases. Analyzes and reviews, or assists peers in reviewing, Borrower provided insurance with insurance standards.
• Utilizes nCino and KeyView Deluxe (KVD) as appropriate for transaction tracking.
• Works closely with multiple parties to achieve a well-coordinated and timely closing, funding and booking of the transaction.

• Monitors and actively manages nCino Post Approval reporting to ensure deal has moved to correct stage to avoid delays in subsequent underwriting activities. This includes non-supported products such as P-Cards, F/X, syndicated/participated transactions, and SWAPS.
• Adheres to timeframes for all required training.

Required Qualifications:

• 4-year College Degree or equivalent commercial loan experience
• Minimum two years related job experience; preferable in banking
• Strong solution-oriented and problem-solving skills; detail-oriented
• Demonstrated decision-making ability.
• Excellent inter-personal skills; demonstrated strong written and verbal communication skills.
• Strong planning and organizational skills
• Proven ability to prioritize and handle multiple tasks in a high-volume environment.
• PC proficiency including familiarity with Microsoft Excel and Word, PowerPoint and OneNote

• Familiarity with commercial banking systems preferred. (LoanIQ, SalesForce, LaserPro, DocuSign, Beneficial Ownership System (BOS))

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $75,000 to $85,000 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible.

Please click here for a list of benefits for which this position is eligible.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.