Medical Assistant

General Summary of Position

Department: Telemedicine - Cardiology

Status: Full-time, 40 hours per week, Non-exempt

Schedule: Monday-Friday, 8am - 5pm

Address: Remote, MD

Job Summary:
MedStar
Health is looking for a Medical Assistant to join our virtual team as part of the MedStar Health Connected Heart Failure Monitoring and Management Program!! The ideal candidate will be a certified Medical Assistant with 3 years of experience with excellent customer service/patient
interaction skills.

The
Medical Assistant will perform clinical and administrative duties in an
MedStar virtual medicine settingunder the supervision of a physician/provider and/or a
registered nurse, across multiple geographies to assure high quality virtual care, as well as care coordination within office clinicians and staff, and efficient service to patients. Duties may include patient program enrollment, telephonic outreach and scheduling, coordination of telehealth devices, documentation of vital signs, confirmation of medication and compliance, assisting providers with virtual visits, and telephone/clerical support.

Majority of the time candidates will be working 8-hr, flexible days remotely, Monday-Friday. *Based on experience, there will be an 8-12-week orientation that includes working 1-2 days per week on-site in the facility

Join one of the largest healthcare systems in the
Baltimore-Washington metro region also recognized as one of the
"Healthiest Maryland Businesses". Apply today and learn how MedStar
Health can be your next great career move!

Primary Duties:
*Assists providers with patient
preparation, office procedures, examination and education of patients. Supports
the clinical care team, assuring optimal best-practice patient flow; manages
patient volume. Reviews and prepares for scheduled patient visits. Screens all
patients for preventative care needs, ongoing support, barriers to care, safety
concerns, and potential fall risk. Conducts surveillance for transitions of
care, urgent/emergent care, or follow up tasks. Conducts motivational
interviews including patient screening/ coaching on disease management,
motivation to change, learning care needs, and community outreach needs.
Identifies potential behavioral health needs of patients and notifies provider
of findings.
*Reports actual/ potential problems
concerning patients, families and associates. Participates in performance
improvement initiatives to improve care quality and safety. Attends training
for safety, infection control, etc. Ensures ongoing compliance by maintaining
and auditing temperature logs, ensuring medication supplies are
current/unexpired, checking and maintaining emergency equipment, area free of
clutter, and other related tasks. Participates in population management
activities including an awareness of the populations served and engages the
patient in self-management support, care/health goal setting, pre-visit
planning, and the capturing of information that leads to health care
improvement activities.
*Performs selected patient/
laboratory testing, including Point of Care Testing, tuberculosis skin testing,
electrocardiography, pulmonary function tests, vision and hearing testing.
Removes sutures/staples. Documents activities in the patient's electronic
medical record (EMR). Performs required patient follow-up: to include pap
smears, Pb levels, HIV, mammograms, and STD's. Collects and processes
specimens, completes requisitions, and documents.
*Provides escort and assists with
patient discharge activities. Provides chaperoning. Fulfills infection
prevention and environmental responsibilities as assigned. Updates appropriate
records of scheduled equipment maintenance and manages drug and medical supply
inventories. Provides telephone screening services to gather information from
patients, determine appropriate disposition and document per established
telephone screening protocols.
*May insert intravenous catheter for
physician initiated IV fluid therapy or administration of intravenous
medications. May insert, remove, and monitor urinary catheter for procedures
and prepare and administer oral drugs and injections limited to intradermal,
subcutaneous, and intramuscular. May perform phlebotomy. Utilizes the EMR to
propose patient medication refills for provider approval. Completes
requisitions for tests. Contacts insurance companies for Pre-authorizations for
patient medications and specialty referrals including insurance
authorization.
Qualifications:
*High School Diploma/ GED.
*Certified Medical Assistant (CMA) by
the American Association of Medical Assistants.
*Basic Life Support (BLS).
*Experience working in an ambulatory
care medical office or equivalent.
*Registered Medical Assistant (RMA)
through American Medical Technologists within 1 Year.
*Externship in a medical or
ambulatory health setting strongly preferred.
*Completion of an accredited Medical
Assistant program preferred.
*Completed externship program at
MedStar health may be substituted for experience in ambulatory care medical
office.
*For Cardiology offices only:6
months experience working in an ambulatory care medical office or equivalent,
OR Bachelor's degree in exercise physiology/science, OR related major or
successful completion of a cardiac technician course preferred.

Primary Duties and Responsibilities
CUSTOM.PRIMARY.DUTIES.RESPONSIBILITIES.ADDENDUM

Minimum Qualifications

This position has a hiring range of $19.17 - $33.08