Networks Manager

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will support the day-to-day networks activities for a portfolio of networks and member services that advance member education, knowledge exchange, and collaboration. You will maintain knowledge of network and Vizient offerings and keep members informed through
network events and interactions, member e-mails, news bulletins, and web content. You will review website content to ensure the information is accurate and up to date.

Responsibilities:

• Document network discussions (e.g., meeting minutes, trends and emerging member issues,
  debriefing notes, opportunities for improvements), compiles meeting evaluation summaries
  and results, and captures meeting follow-up items.

• Research and helps identify member subject matter experts for educational offerings.

• Serve as the day-to-day member interface for network activities and oversee annual calendar.

• Track and document network participation, satisfaction, and engagement metrics; may
  administer surveys and draft findings and recommendations.

• Partner across teams to promote participant engagement and satisfaction through
  onboarding new participants, network orientation webinars, review of retention opportunities
  and, when necessary, off boarding.

• Create network communications as directed (e.g., meeting materials, web page, and / or
  social media content, welcome messages, onboarding / orientation).

• Maintain current C-suite, listserv, and other member network rosters in customer relationship
  management database (CRM).

• Respond to listserv queries, connecting with Vizient representatives to answer inquires as
  needed, and summarizes responses for C-suite networks.

• Manage networks vacancies by tracking turnover, communicating resolution of vacancies, and ensuring rosters are up to date.

• Comply with network reporting requirements (e.g., submitting agendas, meeting evaluation
  summaries, and attendance reports), and share network metrics for dashboard and goal
  reporting (e.g., quarterly attendance by member, meeting cost).

• Document and track network expenses relative to meeting budgets.

• Plan and executes in-person and virtual (e.g., webinars) networks events which includes
  content planning, logistical arrangements, promotions, and registration management by
  coordinating with Vizient support areas (e.g., meeting planning, continuing education).

• Work with others to assess results of meetings / webinar evaluations or summary notes
  for improvement opportunities.

Qualifications:

• Relevant degree preferred.

• 2 or more years of experience in project management or event management required.

• Strong relationship and client management experience required.

• Demonstrated ability to manage deadlines, multiple projects, and timelines desired.

• High organization and attention to detail skills.

• Able to connect with people at all levels.

• Solid experience with online meeting platforms; (Zoom, MS Teams, etc.)

• Expert proficiency utilizing MS Office Suite.

• Willingness to travel.

#IDS

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.