Director of Software Engineering

WEX: Introduction

WEX is a global leader in financial technology solutions, based in Portland, Maine, United States, with over 7,000 WEXers distributed in over 40 countries. We simplify the complexities of payment systems across continents and industries like Fleet, Corporate Payments, and Benefits. We look to manage employee benefits, streamline how companies pay and get paid by suppliers, save on fuel costs, or modernize how companies manage their fleet, WEX solutions reduce administrative burdens.

Scope of Role:

We are seeking a seasoned Director of Engineering in the WEX OTR organization. This role will lead an engineering team for core services for OTR experiences products. OTR is a global team situated in the USA, India, and Brazil. OTR systems provide fleet Management and Payments centric SaaS and PaaS solutions to various customers. WEX OTR Experiences enable modernization of Web applications, credit issuance to fleet companies and their employees in the form of WEX Credit Cards, that can be used in fueling stations and select merchants. At WEX, we provide fleet managers with the ability to configure spend controls that restrict fleet members to use their card only at preconfigured merchants and for configured products families.

As a Director of Engineering, you will:

• Analyze various OTR products to outline cross-cutting and core capabilities to develop, drive and execute a long-term vision and strategy for WEX OTR Core services

• Define and implement a comprehensive architectural roadmap for OTR Experiences, aligning with business objectives and industry best practices.

• Foster a culture of innovation, collaboration, empowerment, and continuous learning within the engineering teams.

• Continuously challenge the status quo and implement mechanisms to reduce time-to-market using efficient engineering methods.

• Collaborate with other OTR engineering teams to reuse development practices and components to reduce duplication.

• Craft, lead, manage, and grow high-performance engineering teams. Hire, coach, promote, and retain high performers to achieve WEX goals.

• Work closely with product and commercial partners to drive, prioritize, and work backwards from the customer requirements and exceed expected outcomes.

• Drive effective monthly, weekly, and quarterly mechanisms to plan, execute, and audit workstreams.

• Establish a robust and clear engineering roadmap to maintain clarity and motivation for the engineering team. Maintain career growth plans and provide monthly and quarterly feedback for individuals' continual progress.

• Establish measurement of metrics-driven dev productivity across OTR engineering team.

• Comfortably present, influence, and communicate to the senior leadership team. Provide regular updates and insights to senior leadership on the challenges and opportunities within the OTR Payments domain.

Qualifications:

• Master's degree in Computer Science or related discipline.

• 10 years of experience in software engineering with 5 years of engineering management experience managing individual contributors and managers.

• Expertise in microservices, REST apis and deployment using cloud computing platforms such as AWS or Azure.

• Strong understanding of security and compliance requirements in cloud and data environments.

• Excellent leadership, team-building, and dynamic decision-making skills.

• Ability to deal with ambiguity and thrive in a fast-paced, dynamic environment.

Preferred Qualifications:

• Experience building credit card products, or experience developing solutions in a scheme/network.

• Experience building or managing fleet systems.

• Experience working on card payments using ISO8583.

• Experience working with geographically distributed teams, and ability to craft self-managing distributed teams.