Community Outreach Specialist
 YMCA of Greater Houston | |
 United States, Texas, Houston | |
 Jun 27, 2025 | |
|
Reports To: Education Program Coordinator Position Summary: The goal of the program is to promote civic engagement of Long-term Permanent Residents (LPRs) in the Greater Houston Area. This group is eligible to obtain American citizenship but present several barriers to accomplish this namely due to varying levels of literacy and English language acquisition, and lack of information about the naturalization process and available community organizations to assist them in the city. As a full-time Community Outreach Specialist, you will conduct targeted outreach to LPRs in Houston to engagement in civics and English language instruction to ultimately submit their naturalization application. The Community Outreach Specialist will work closely with the program staff, community partners, and volunteers necessary to promote civic engagement and increase the visibility of YMCA International Services programs available to underserved communities. Duties /Responsibilities: * Use various communication methods like WhatsApp, Facebook, and other avenues to recruit LPRs to participate in civic and English instruction. * Develop and maintain an up-to-date resource database that includes local organizations, services, and programs relevant to the needs of the program * Facilitate volunteer programs to assist with community events * Cultivate and maintain relationships in key communities, agencies, legal services providers and organizations serving LPRS to ensure widespread knowledge of available services and resources. * Create targeted outreach materials and conduct program outreach efforts. * Work with agency departments to identify eligible clients and facilitate referrals. * Cooperate with childcare providers to sort through logistics to provide the care needed for the children of participants * Engage with apartment complexes and community centers to use common areas for programming * Support and facilitate the day-to-day operations of the project * Ensure that all administrative processes related to record-keeping, confidentiality, client files, funding and other administrative issues are done to the highest standards * Complete relevant trainings and be familiar with updated resources. * Report suspicious and inappropriate behaviors and policy violations. * Follow mandated abuse and incident reporting requirements. * Meet timelines and deadlines related to supporting systems and employee compliance. Example includes but are not limited to Kronos Workforce Ready for review and approval of time sheets. * Conduct real time data entry into online data management system, regarding volunteer information, client referrals , document participant progress and more * Other duties as assigned including airport pickup and food distribution rotation.
Outcomes: * Recruit and support enrollment for at least 200 LPRs to participate annually in the program * Create a quarterly needs assessment survey in collaboration with Education Program Coordinator and Civics instructors to learn what topics or areas the outreach should focus on. * Contribute to at least 100 community engagements annually.
Requirements * Bachelor's degree in Communications, Social Work, Public Health, or other social service field; or Associate's Degree in Communications, Social Work, or Public Health, or other social service field with a minimum of 2 years' experience in outreach and recruitment. * 1 year of relevant experience with immigrant populations. * Computer skills with Microsoft Suite, databases, and office equipment * Excellent verbal and written English including being comfortable with public speaking * Culturally aware, sensitive, and continuously works towards practicing cultural humility * Excellent interpersonal and organizational skills * Ability to create and manipulate documents and databases * Experience working with volunteers and community members * Flexible, innovative, practices sound judgment, and takes initiative * Works well under pressure and thrives under limited guidance * Bilingual in common foreign language to LPRS like Spanish highly preferred * Texas Driver's License; clean driving record; own vehicle; and applicable auto insurance. How to apply:? You must complete an online application at YMCA of Greater Houston?? No phone calls please.? You will be contacted to schedule an interview if you are considered a qualified candidate.???
Note: All positions are filled in response to current refugee arrivals and their language needs; as language needs change, this will necessitate flexibility in our staffing. This is a grant funded position. The YMCA of Greater Houston provides Equal Employment Opportunities for employment to all employees and applicants, including disability and protected veteran status. | |