Resource Manager, xPO

Job Summary

We are currently hiring a Resource Manager for our xPO Advantage team, and our ideal candidate will possess a passion for impacting lives and our community. The primary purpose of this position is to support national account and contingent workforce programs, particularly those in the Business Process Outsourcing, Managed Service Program, and Recruiting Process Outsourcing space. The Resource Manager allocates support staff to provide support in specific functions based on the service offering developed for the clients supported. These services can include administrative support, recruiting coordination and acting as a liaison between vendors or support staff and the client.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these:

1. Consults with Program Manager for assigned client accounts to understand support needs and processes and develop strategy to deliver on SLAs.
2. Hires, trains, develops, disciplines, and terminates support staff. Responsible for daily, weekly, and monthly coaching to prepare employees for development opportunities while delivering top-notch service.
3. Identifies the needs of the programs and assesses available staff to allocate staff to functions supporting the program. Assigns job duties accordingly.
4. Leads the team while also performing the duties and expectations of the program.
5. Works directly with key client stakeholders to ensure success of the program in reaching client goals.
6. Recruit and present qualified candidates to hiring managers.
7. Conduct Intake meetings with hiring managers to understand hiring needs and determine processes in support of those needs.
8. Coordinates recruitment activities including posting jobs, conducting screening, scheduling interviews, and coordinating client specific hiring processes including onboarding.

Competencies

Competencies we value for this role include ethical conduct, demonstrated ability to successfully lead and motivate thoroughness, detail-oriented, excellent written and oral communication skills, strong time management skills, customer-service orientation, good skills in the use of Microsoft Office products (Word, Excel and PowerPoint), proven strong organizational skills, and an ability to effectively prioritize in a multi-task environment. We also desire a Bachelor's degree in Human Resources or related field or equivalent combination of education and experience. 2 years' experience in recruiting operations and staffing industry experience preferred.

Culture

The Staffmark Group experience is more than just a job.

• Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company - one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!
• Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated's 2021 Best of Staffing Client Diamond and Best of Staffing Talent Awards.
• A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment are critical to the mission, vision and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.
• An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well-above the industry average.
• Excellent benefits. Our team's health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.
• Training and support excellence. Bring your talent and commitment, and we'll provide the tools and resources you need to be successful on the job.
• Longevity and security - with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.
• Learn more about us at www.staffmarkgroup.com

Required Language

Staffmark and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.