Quality Assurance Specialist I

MINIMUM QUALIFICATIONS

Education: Bachelor's degree or higher from an accredited university in English or related discipline. Experience may be considered as a substitute for the educational requirements. Master's degree is desired but not required.

Training and Experience: Two years' technical editing experience in curriculum development and design or experience with quality control in another educational or publishing discipline.

Desired Experience: Two years' experience in quality control.

General Skills: Must possess strong technical editing skills; must possess highly developed collaboration, communication, organizational and facilitation skills; must be able to ensure ideas are expressed clearly in documents with appropriate organization, structure, and grammar; must be able to adjust language and terminology to the characteristics and needs of the audience; must be able to manage numerous tasks and projects effectively and concurrently; must be able to work effectively with diverse personality styles and employee levels both internal and external to the organization; must be able to work individually and as part of a team; must possess strong interpersonal skills; must be able to work with and understand highly technical and conceptual content; must be able to design learning activities that apply principles of adult learning and participant-centered learning techniques; must be able to demonstrate effective facilitation and debriefing techniques; must be able to develop and maintain strong customer relationships.

Computer Skills: Strong skills in Microsoft Office suite, including SharePoint, PowerPoint, Word, and Excel. Proficient in Outlook. Experience using Learning Management Systems and Online Content Management Systems Preferred.

Security Clearance: May require security clearance of "Secret" or above.

DUTIES AND RESPONSIBILITIES

Edit style of writing to conform to an agency's specified preferences.

Inform the originating writer or office of established stylistic requirements on how to correct deficiencies.

Assure clarity of expression through grammatical construction.

Prepare specifications and procedures for preparing manuscripts in the form of guides, reference sources, manuals, desk references, and other similar materials dealing with the agency's publications.

Give information on agency policies, practices, and requirements for publication styles and methods of presentation.

Advise staff of standardized procedures and give them information on how to interpret the references.

Advise staff on format and stylistic requirements of written documentation.

Recommend changes in current specifications and suggest presentation methods for new style guides.

Perform other incidental and related duties as required and assigned.