Project Administrator

Rapiscan Systems, Inc. designs, manufactures and markets security and inspection systems worldwide. Our products range from hand held metal detectors to Real Time Tomography used to inspect baggage, cargo, people, vehicles and other objects for people, weapons, explosives, drugs, money, and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as, airports, border crossings, railway stations, seaports and terminals, government and military installations and nuclear facilities.

We are looking for a Project Administrator to join our team. The Project Administrator will be responsible for providing administrative support to ensure projects run smoothly, focusing on scheduling, documentation, order and data processing, communication, and budget and resource management, ultimately helping the project team stay organized and on track. This individual will engage in various tasks to ensure smooth operations and client satisfaction. Must be available to travel (up to 10%).

• Perform clerical and administrative support tasks.
• Assist in managing client contracts.
• Ensure the company's products or services meet client needs consistently.
• Monitor project status and service delivery performance.
• Interface customers about company products and services, logistics, quotes, and schedules.
• Help ensure projects or service deliveries are completed on time, within budget, and meet customer expectations.
• Implement work procedures and standards to improve efficiency.
• Participate in planning, cost estimating, pricing of projects and preparing service quotations.
• Submit quotes to customers for service efforts.
• Provide guidance for billing to align with project and customer contracts (billing factors include travel time, air travel, labor hours, hotel, mileage, and system parts used).
• Help produce and verify monthly reports to ensure accuracy.
• Prepare and provide weekly status reports on projects to stakeholders.
• Conduct basic statistical analysis of data using company enterprise tools (D365 and ServiceMax - e.g., work performance, orders, or monthly trends).
• Help develop and maintain positive relationships with clients to support business growth.
• Travel to customer locations as needed.
• Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company's Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

• Bachelor's degree in Business or a Technical discipline is preferred.
• 3+ years of experience in Customer Account Management required.
• Basic project management understanding.
• Basic technical understanding of security equipment is a plus.
• Excellent communication skills.
• Strong organizational, collaboration, and planning skills.
• Analytical skills to translate into useful reports.
• Self-starter capable of managing multiple tasks and customer accounts.
• Proactive, positive communicator with customers and internal colleagues.
• Ability to build and maintain customer relationships.
• Experience in challenging work environments.
• Ability to interact effectively with senior management.
• Presentation skills to convey project status to stakeholders.
• Responsiveness and assertiveness in obtaining feedback.
• Organized multitasker with thorough documentation habits.
• Proficient in project management tools, Microsoft Office (i.e. Word, Excel - knowledge of PowerBi is a plus), and travel systems (i.e. Concur and Egencia).
• Ability to prioritize tasks and determine appropriate actions.
• Ability to obtain security clearance or vetting as it may be required depending on the contract.
• Ability to maintain a passport with the ability to travel domestically and internationally up to 10%.

Please review our benefits here: Life at OSI
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

Equal Opportunity Employer - Disability and Veterans

Know Your Rights

Poster Link:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.