Manager, Marketing Operations

The Manager, Marketing Operations is a critical driver of operational success within the marketing team, overseeing the systems, processes, and project execution needed to deliver high-impact marketing initiatives. This role is responsible for managing the full lifecycle of marketing projects and requests-from intake and prioritization through delivery-ensuring that work is completed efficiently, on time, and aligned with business goals. The Manager, Marketing Operations supervises subordinate staff in the execution of this role.

Serving as both a strategic partner and an executional lead, the Manager, Marketing Operations blends project management expertise with operational insight to streamline workflows, allocate resources, manage tools, and report on marketing team performance. This individual will play a key role in connecting the dots across marketing, sales, finance, and external partners to ensure smooth execution, effective communication, and continuous improvement across all marketing activities.

Marketing Project & Program Management

Lead, plan, and manage marketing projects and integrated campaigns from inception to completion.
• Collaborate with marketing managers to align project goals with strategic priorities and execution plans.
• Manage project milestones, timelines, and budgets to ensure timely, on-target delivery.
• Utilize project management tools (e.g., Wrike, Asana, Smartsheet) to track progress, flag issues, and optimize resource allocation.
• Oversee the coordination of internal and external resources, including vendors and agencies.

Process Design & Optimization

• Own and evolve marketing workflows, SOPs, and cross-functional processes to drive efficiency and clarity.
• Maintain marketing process documentation and continuously improve usage of tools like Wrike for planning and execution.
• Identify bottlenecks or gaps in execution and implement scalable solutions for long-term improvement.
• Foster adoption of processes and tools across the marketing team through training and change management.

Technology, Data & Reporting

• Manage the marketing tech stack (e.g., SalesForce Account Engagement) and ensure proper integration and utilization.
• Support marketing performance measurement and reporting, including campaign effectiveness, team productivity, and ROI tracking.

Team & Cross-Functional Collaboration

• Hire, train, and supervise the daily work of assigned staff, ensuring a high performing team.
• Act as a key liaison between marketing team members and other departments (sales, product, IT, finance) to ensure alignment and effective communication.
• Support marketing leadership set quarterly and annual goals, track performance, and prioritize resources accordingly.
• Promote a culture of continuous improvement, collaboration, and accountability within the team.

Other Duties

• Keep up to date with industry specific trends and market intelligence.
• Perform all other duties, as assigned.

Minimum Education & Experience

• Bachelor's degree in marketing, Business Administration, Communications, Operations, or related field.
• 7+ years of experience in marketing operations, project management, or marketing program execution.
• Strong experience working in B2B or B2G environments.
• Experience managing marketing systems and tools such as HubSpot, Google Analytics, Wrike (or similar PM tool), and CRM platforms.
• Leadership and supervisory work experience.

Knowledge/Skills/Abilities

• Strong project management skills, including multitasking, time management, and risk mitigation.
• Ability to lead and motivate a high performing team.
• PMP or related project management certification is a plus.
• Excellent communication skills-both written and verbal-with the ability to translate complex data and workflows into digestible information.
• Highly organized, with strong attention to detail and a commitment to quality.
• Analytical mindset with a solid understanding of data interpretation and marketing performance metrics.
• Adept at managing vendor relationships, cross-functional communications, and third-party coordination.
• Comfortable working independently with minimal direction in a fast-paced, evolving environment.

As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations. As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment. Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.

Why work at Mythics?

Because at Mythics, YOU count! At Mythics, our Corporate Values are at the foundation of everything we do. Our values, Respect - Empathy - Excellence - Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers. At Mythics, you will experience a truly enjoyable corporate culture. But don't just take our word for it!

Enjoy Tailored Benefits to Suit Your Needs with our Flexible Options. Our benefit options include:

• Comprehensive Health, Dental, and Vision plans
• Premier 401k retirement plan with corporate matching and a 529 college saving plan
• Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
• Legal Resources

Unlock Exclusive Benefits for Full-Time Employees:

• Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
• Employee referral program
• Employee recognition, gift and reward program
• Tuition reimbursement for continuing education
• Remote or hybrid work options
• Engaging company events such as team building activities, annual awards and kick-off parties
• Health and wellness-focused activities
• Relaxation Spaces
• In-office gourmet coffee, tea, fresh fruit and healthy snacks
• Corporate GREEN approach - tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

Founded in 2000, Mythics is an award-winning Oracle systems integrator, consulting firm, managed services provider and elite Oracle platinum resale partner. Our business model is all about deep knowledge of Oracle technologies and business processes. We offer procurement and Oracle systems integration expertise across the full range of Oracle cloud, software, support, hardware, engineered systems, and appliances. It's a focus that gives us the critical business experience and the Oracle technology advantage you need to succeed.

Mythics, LLC is an equal opportunity employer. In accordance with applicable federal, state, and/or local law, all qualified applicants will receive consideration regardless of race, color, religion, national origin, sex, disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or other factors protected by law. We offer equal opportunity in compensation, advancement opportunities, and all other terms and conditions of employment. As a federal government contractor, Mythics has developed and maintains a written Affirmative Action Program relating to individuals with disabilities and protected veterans, which sets forth the policies, practices and procedures to which the Company is committed in order to ensure that its policy of nondiscrimination and affirmative action for qualified individuals with disabilities and protected veterans is followed. For those unable to complete an online application, alternative methods are available by contacting accommodationrequests@mythics.com. For more information about Federal laws prohibiting job discrimination, please read Know Your Rights.