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Manager, Account Safety
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![]() United States, Florida, Jacksonville | |
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Who We Are:
Want to make an impact? Join our pack and come work (and play!) with us.
We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.
Headquartered in Seattle, Washington, we work closely with our teams in Barcelona and remote locations. We've got a reputation for being a great place to work and are proud to be recognized as a top workplace in our area by respected business publications. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies.
At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees.
Who we're looking for:
Rover's Account Safety Team is responsible for protecting Rover's reputation by investigating,
mitigating and monitoring fraud trends while protecting our customer and business from
fraudulent financial losses. The Manager I, Account Safety is responsible for leading and
developing a team of frontline fraud specialists, creating a collaborative and supportive
environment, and empowering their team to make the best decisions for the business and
customers. The Manager I exhibits a strong understanding for business needs and effectively
communicates the team's goals to their team. This motivated people leader, leans into tough
conversations, and advocates for their team's needs. This leader must have strong people and
change management skills, and has the ability to adapt quickly to ever changing fraud trends.
Your Responsibilities:
Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees. We're driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances.
We are committed
to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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