EMS Program Manager

EMS Program Manager

Location: Clackamas, Oregon (on-site)

Annual Compensation: $100,000.00 - $125,000.00 DOE

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we service. View our employees' stories on how we provide care to the world at www.AtaMomentsNotice.com.

Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.

The EMS Program Manager coordinates all aspects of the Paramedic/EMS Education Programs: planning, implementation, and evaluation. Maintains all components of the Paramedic Program to meet the CoAEMSP/CAAHEP accreditation requirements. Provides coordination and instruction in other EMS education programs as needed. Manages multiple campuses in some areas.

Responsibilities:

Leadership & Supervision

• Oversees faculty, adjunct instructors, and staff across classroom, lab, clinical, and field settings
• Conducts regular staff meetings and mentors team members
• Evaluates guest lecturers and provides timely feedback
• Counsels students and documents interactions

Program Administration

• Provides overall administration, organization, and supervision of the Program
• Develops course schedules and ensures alignment with CoAEMSP/CAAHEP accreditation standards
• Leads long-range planning, continuous quality improvement, and program development
• Involves the Medical Director in course operations and evaluations
• Prepares and submits annual reports and re-accreditation self-studies

Instruction & Coordination

• Coordinates and teaches assigned courses, skill labs, and evaluations
• Oversees clinical and field internship site coordination and supervision
• Maintains relationships with EMS agencies and evaluates site effectiveness
• Conducts student interviews, evaluations, and final exams with the Medical Director
• Initiates graduate and employer surveys 4-6 months post-graduation
• Maintains instructor status for standardized courses as agreed

Curriculum & Evaluation

• Reviews and updates course materials and syllabi to meet national EMS education standards
• Ensures lesson plans and instructional materials reflect current evidence-based practices
• Manages student evaluation tools across cognitive, psychomotor, and affective domains
• Reviews student and course evaluations, initiates action plans, and manages test item development

Planning & Communication

• Assists with course marketing and promotes program visibility
• Schedules and leads Program Advisory Committee meetings (Spring and Fall)
• Publishes program outcomes as required
• Communicates effectively with the GMR Learning team, Medical Director, staff, and students
• Maintains confidentiality and uses discretion in all communications

Fiscal & Resource Management

• Participates in budgeting and monitors program costs
• Ensures efficient use of resources and oversees equipment and supply maintenance

Qualifications:
Education & Industry Experience

• Bachelor's degree required, Master's degree preferred
• Minimum 5 years of progressive field/clinical experience as a Paramedic or Emergency Nurse
• Supervisory experience required
• EMS education program coordination required
• Documented teaching experience
• Experience with formal performance improvement processes preferred

• Licensure/Certification:
• Certified/Licensed Paramedic or Registered Nurse in the state of employment
• Current state certification/licensure required
• NREMT certification preferred
• Instructor Certifications (required within one year of hire and must remain current):
• AHA ACLS Instructor
• PALS, PEPP, or EPC Instructor
• PHTLS or ITLS Instructor
• Completion of an approved instructor course (per local authority requirements)

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.