Change Management Analyst - CX Delivery

Education and Experience Requirements:
The ideal candidate will possess a bachelor's degree in communications, business or related field. Certification in Change Management (e.g., Prosci) is a plus. Two years of relevant experience in human resources, communications, change management, project management, training, or businesses related field is required. Proven capability to successfully work across multiple functions and teams while managing tight deadlines is critical for this role.

Skills, Knowledge, and Abilities Required:
* Must strongly exhibit the following qualities: Teamwork; Commitment to Quality Results; Process Improvement; Resiliency, Adaptability.
* Exceptional communication skills, both written and verbal
* Excellent active listening skills
* Ability to clearly articulate messages to a variety of audiences
* Ability to establish and maintain strong relationships
* Ability to influence others and move toward a common vision or goal
* Flexible and adaptable; able to work in ambiguous situations
* Forward looking with a holistic approach
* Organized with a natural inclination for planning strategy and tactics
* Problem solving and root cause identification skills
* Able to work effectively at all levels in an organization
* Must be a team player and able to work collaboratively with and through others
* Must have strong skills in Microsoft Word, Excel, Access, and PowerPoint and other electronic media.

Expected to model Evergy's Talent Framework Behaviors, the foundation for HOW we do our jobs at Evergy. At a minimum, incumbents should be able to demonstrate their ability to progressively develop and exhibit these skills at a proficient level:
* Evergy's People First Values: Safety, Integrity, Ownership, Adaptability
* Operational Excellence/Execution: Exerts personal effort and enables the team to achieve performance goals and exhibits a continuous improvement mindset
* Decision Making: Makes informed, objective, timely and ethical decisions
* Talent Management: Takes initiate to develop self and team, acts with a mindset of diversity, equity and inclusion and creates an environment to attract top talent
* Strategic Mindset: Demonstrates sound strategic thinking, knows the business, exercises judgment, influences and persuades.

Licenses, Certifications, Bonding and/or Testing Required:
Must have a valid driver's license.

Working Conditions:
Normal office working conditions. Overtime may be needed. This position may require some travel between Wichita, Topeka and Kansas City; additional travel to other locations within the service territory is possible. Must have a satisfactory work record including good attendance.

Evergy has a clear mission - To empower a better future. Evergy chooses to live this mission by valuing People First. We know that to lead the responsible energy transition and provide affordable, reliable, and sustainable service to our customers and communities, we need a team with a variety of backgrounds, perspectives and skills. We are committed to building a team where everyone - regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status - has a voice and can bring their best every day. Evergy is proud to be an equal opportunity workplace and is an affirmative action employer.