Program Coordinator, Clinician Experience and Development - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Clinician Experience and Cultural Development team at Optum Health is dedicated to creating a positive and inclusive work environment for physicians and clinicians. Their mission is to attract, develop, and retain top talent through initiatives such as clinical talent acquisition, onboarding, training, mentorship, and clinician education. Additionally, the team supports professional growth through the Optum Partnership Program and the Provider Development Institute.

This role will be responsible for coordinating and completing projects and end-to-end business process activities across various functional areas. This role involves analyzing and investigating issues, providing explanations and interpretations within their area of expertise. The coordinator will use pertinent data and facts to identify and solve a range of problems, investigate non-standard requests and problems with some assistance, and work exclusively within a specific knowledge area. Additionally, they will prioritize and organize their own work to meet deadlines and provide explanations and information to others on topics within their area of expertise.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Coordinate and manage all aspects of meeting logistics and communications
• Collaborate with team members and assist in managing the program inbox and email inquiries
• Develop, manage, and maintain detailed program spreadsheets and incentive benefits
• Collaborate with team members to strategize clinical placements for students and outreach strategy
• Understand basic process management and methodologies
• Utilize relevant computer systems and applications (e.g., SharePoint, MS Word, MS Teams, SmartSheets, Workfront, PowerBI)
• Analyze business process information to identify key issues and improvement opportunities
• Document actionable solutions using appropriate artifacts (e.g., PowerPoint decks, written documents)
• Identify and communicate risks associated with proposed solutions
• Collaborate with stakeholders to gain support and buy-in for proposed solutions
• Adapt solutions to new requirements and information
• Obtain needed resources to implement business solutions
• Provide input into relevant policies, procedures, and work tools to support new or updated business processes
• Develop and provide education to business partners for effective implementation
• Develop project plans using relevant tools and databases
• Monitor ongoing progress and gather stakeholder feedback
• Report to stakeholders on benefits, challenges, and progress of solution implementation and gather stakeholder feedback on solution effectiveness

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience with project coordination/process improvement
• Experience managing logistics for meetings, events, or programs
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools such as MS Teams and SharePoint
• Familiarity with process improvement or project management methodologies
• Demonstrated ability to analyze data and summarize findings using tools like Excel, PowerPoint, or PowerBI
• Demonstrated ability to handle confidential information with discretion
• Demonstrated solid organizational skills with the ability to manage multiple priorities and deadlines
• Demonstrated excellent written and verbal communication skills
• Demonstrated to be comfortable working independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Experience working in the healthcare industry

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.