Senior Associate, HR Delivery and Horizontal Partner

The FS HR and Commercial (CML) HR team is setting up their teams to deliver on the bold and exciting agenda within HR. As part of it we have created a new HR Strategy, Talent & Horizontal team for both FS and our Commercial Bank. This organization will bring together the power of our Command Center, Horizontal Talent teams, Strategy and Chief of Staff functions from FS and CML. By joining this team now you will be a part of the journey of building this new org that will unlock impact for both organizations.

We are looking for a strategic Senior Associate to help us deliver on key HR processes, strategy and to be a part of shaping this new organization.

Responsibilities

• Partner with CML and FS HRBPs and the broader Horizontal HR team to drive best-in class HR experiences for our associates

• Leverage HR data systems such as Workday, People Data Hub, Talent Development Tool, etc. to support HRBPs

• Provide data and customized reporting as needed for other requests, i.e. headcount and attrition tracking, spans and layers, etc. on a regular and ad hoc basis

• Partner with HRBPs to execute the semi-annual talent and performance management process, taking the lead on reporting and project management to ensure successful cycles

• Prepare All Associate Survey summary materials (Google Sheets and/or Slides) for business leaders and partner with HRBPs to recommend action items for the business

• Liaise with other Horizontal HR Partners and Enterprise HR to ensure broader process & policy updates are communicated and implemented across CML and FS HR

• Document and manage localized playbooks and calendars, as needed, for all HR programs

• Understand processes, roles, responsibilities and deadlines to ensure well managed HR processes and focus on continuous improvement

• Offer project support as needed for key strategic initiatives led by HR Strategy or HRBPs

Key Competencies for Success:

• Strong organizational skills and follow-through

• Meticulous attention to detail

• Excellent written and verbal communication skills

• Ability to 'dive deep' and build subject matter expertise in key HR programs and processes

• Foundational process and project management skills

• Ability to use data to tell a clear story

• Excellent problem solving and influencing skills

Basic Qualifications

• High School Diploma, GED, or Military Experience

• At least 2 years experience working in a project or process role

• At least 1 year of experience with data management and reporting

• At least 2 years in Google Slides, Docs, and Sheets

Preferred Qualifications

• Bachelor's degree or military experience

• 1+ years of experience in Human Resources

• Exceptional communication and collaboration skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).