Food and Beverage Outlet Supervisor (Coffee Cart)

The Coffee Cart Supervisor leads a dedicated team in delivering outstanding guest experiences by overseeing daily operations and ensuring smooth, efficient service with top-quality products. This role encompasses managing baristas, optimizing sales, maintaining inventory, and ensuring compliance with health and safety standards. Ideal for individuals with strong leadership skills and a passion for fostering a vibrant, guest-focused environment, the Coffee Cart Supervisor plays a key role in driving excellence and operational success.

Who You Are:
* Strong knowledge of coffee preparation, including espresso drinks and specialty beverages.
* Exceptional leadership and interpersonal skills, with the ability to motivate and lead a small team.
* Strong organizational and time management skills.
* Customer service-oriented, with excellent communication skills.
* Ability to work in a fast-paced environment and handle multiple tasks efficiently.
* Basic math skills and experience with POS systems for cash handling.

What You Will Do:
* Oversee daily coffee cart operations to ensure efficient and smooth service.
* Open and close the coffee cart according to procedures, maintaining operational readiness.
* Monitor and maintain coffee equipment, ensuring proper functionality and prompt repairs.
* Ensure product displays are clean, appealing, and fully stocked at all times.
* Lead and schedule barista teams, ensuring adequate staffing during all shifts.
* Provide training on beverage preparation, guest service, and cash handling procedures.
* Motivate and coach staff to deliver exceptional service and maintain high performance.
* Address and resolve guest complaints or concerns promptly to ensure satisfaction.
* Promote upselling techniques to drive sales and revenue growth.
* Monitor inventory levels and manage ordering to maintain stock and minimize waste.
* Conduct regular inventory checks, reconciling discrepancies and controlling costs.
* Ensure compliance with health, safety, and hygiene regulations at all times.
* Oversee cash handling, ensuring accurate reconciliation and reporting of daily sales.
* Analyze sales trends and recommend strategies to improve performance and revenue.
* Prepare and submit detailed sales reports as required by management.
* Other duties as assigned.

Your Experience Includes:
* Minimum of one year of food and beverage experience, preferably in a coffee environment.
* Prior leadership experience is highly preferred.
* Strong knowledge of food and beverage operations and service standards.
* Excellent communication skills, both written and verbal.
* Proven ability to multitask and prioritize effectively in a fast-paced environment.
* Strong time management skills to handle varying responsibilities efficiently.
* Flexibility to work varying shifts, including nights, weekends, and holidays as needed.
* High School Diploma or equivalent preferred.

Who You'll Supervise:
* Coffee Cart attendants
* Barista's