Coordinator, Knowledge Management

Job Description

We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.

Knowledge Management (KM) is the process by which an enterprise gathers, analyzes, classifies and shares its internal data and information and makes it easily accessible. As a law firm Norton Rose Fulbright US LLP acknowledges that our internal knowledge is a strategic resource for the firm and as such needs to be carefully curated, maintained and made available to the wider organization.

The Coordinator, KM, under the direction of the Director, Knowledge and Research Services, is responsible for the coordination of all aspects KM including: (1) supporting the maintenance of a collection of firm resources, including gathering and uploading knowledge documents from the legal practice as well Business Services functions, such as Learning and Development, (2) updating the knowledge services intranet pages and (3) administrative support of the knowledge management functions of the group, specifically the collection and cataloging of automated forms and documents.

• Work closely with the Knowledge Services teams to support the operation
• Support the successful roll-out of the knowledge lawyer function
• Gather and load content in the knowledge collection, participate in knowledge meetings as required, assist in the development of tools utilized by the practice, and support the knowledge strategy
• Prepare various management reports for the KM functions
• Acquire knowledge and experience to broaden their expertise through on-the-job learning, professional development events, independent study, and targeted training
• Develop proficiency in the use of technology, tools, and equipment for the relevant functions, including the ability to support the implementation of AI tools
• Assist other Knowledge Services functions with research projects as required by team workload
• Perform other related duties as required

• Bachelor's degree in applied sciences or related field
• Thorough knowledge of Microsoft Office and ability to learn new technologies, AI tools and knowledge tools necessary to perform job duties
• General knowledge of knowledge management
• Demonstrated ability to handle details accurately on a sustained basis
• Demonstrated ability to apply independent judgment in prioritizing work tasks in a busy environment with frequent interruptions
• Must be able to communicate effectively verbally and written with all levels of the organization
• Law firm experience a plus
• Enthusiastic learner, inquisitive and willing to think outside the box and try new ways of delivering work product

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.

In addition to the Firm's health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays.

Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact us.hr@nortonrosefulbright.com. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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Equal Employment Opportunity