Manager, Reconciliations

Come join our team!
$1,000 Retention Bonus (after 1 year)
Paid Time Off
11 Paid Holidays
Eligible to participate in the 401(k) Plan
Competitive Benefits

MPS, a division of Macmillan Publishers, a leading US publisher of Trade and Academic titles, has a job opening for a Manager, Reconciliations (Team Amazon) in our Gordonsville facility. MPS provides back office support, warehousing, and, fulfillment for Macmillan US, and is their primary distribution facility for North America.

Description:

Purpose of the Role:
This manager will oversee the Amazon team within the Accounts Receivable department, providing guidance and support to ensure effective operations and performance. The role is responsible for reconciling high-volume transactions including sales, chargebacks, and credit memos, and ensuring departmental goals are achieved. Strong analytical skills are essential to assess complex data, identify discrepancies, and provide resolution strategies. The manager ensures adherence to all credit, company, and financial policies and procedures.

Key responsibilities/tasks:
* Oversees reconciliation activities for high-volume sales transactions, chargebacks, and credit memos related to Amazon.
* Applies analytical skills to investigate and resolve discrepancies across customer accounts and financial systems.
* Provides direction to team members in executing accounts receivable functions including transaction matching, adjustments, and audit trail documentation.
* Collaborates with internal departments and external partners to ensure timely resolution of outstanding items in AR.
* Continually reviews reconciliation processes to identify efficiency gains and improve accuracy.
* Supports audit and reporting requirements with thorough documentation and data validation.
* Supervises the department staff by providing guidance and direction in reconciling transactions.
* Reviews reconciliations with department employees offering insight/suggestions and ensuring accuracy.
* Submits routine updates on Amazon to internal management team.
* Develops employees by suggesting programs for training and professional development, train and motivate employees for increased effectiveness.
* Completes all necessary records and reports in a timely and accurate fashion to include absenteeism, performance evaluations, and operating supplies.
* Reviews operating goals and standards on a daily basis and monitors achievement.
* Enforces established safety, health, and housekeeping policies and procedures in order to minimize injuries, loss of production time, and damage.
* Works within operational budget. Assists in developing the budget when required.
* Conforms to all company policies and procedures (Employee Handbook) and complies with all environmental, health, and safety requirements.

Skills/experience required:
Associate's degree or equivalent from a two-year college or technical school; or one to three years of related experience and/or training; or equivalent combination of education and experience. Individual must be able to interact well with people.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Individual needs to have a strong aptitude for mathematical processes, as well as, the ability to think problems through. Individual must be able to work independently with minimal supervision, and be able to manage and motivate people. Excellent written and verbal communication skills are essential.

Ability to solve practical problems and deal with a variety of variables, interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer skills to include Microsoft (Word, Excel and Access), Adobe, Google and general internet use. Use of calculator, photocopy machine, fax machine and scanner.

Supervisory Responsibilities:
Directly supervising 3 - 7 people. Ensures that the department employees are carrying out policy and procedures to meet department goals. Responsibilities include interviewing, hiring and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees and addressing complaints and resolving problems.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, or hear; use hands to finger, handle, or feel objects, tools, or controls, or reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, walk, and stand.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Qualifications

Skills Required:
Microsoft Word - Advanced Access - Advanced
Excel - Advanced
Computer Experience - Advanced

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender Identity/expression, physical ability, neurodiversity, age, family status, economic background and status, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. The successful candidate for this position will be an employee of MPS.