Senior Strategic Account Manager (LA Times Studios)

The Senior Strategic Account Manager plays a key role in supporting high-profile National and Major Sales teams by leading the development and execution of innovative digital strategies and proposals tailored to meet client objectives. This position collaborates closely with cross-functional teams across the organization to drive revenue growth and ensure long-term client retention.

Responsibilities:

• Act as subject matter expert on all California Times' portfolio of digital products and capabilities
• Work with the Sales Team and Sales Strategists on all pre- and post-sales campaign activities
• Collaborate with Sales Strategists to create proposals for all National and some local RFPs to meet Advertiser objectives
• Act as digital expert in recommending products, tactics, and executions - provide technical expertise where applicable
• Ensure proposals include accurate pricing, approved products, and available inventory to ensure optimal program performance
• Take the lead as the main point of contact on all post-sales communications and coordination for campaign execution, and all aspects of the fulfillment process
• Coordinate kick-off call(s) with relevant internal and external teams (Client Solutions, Marketing, Product, Newsroom, Sales, Creative Team, etc.)
• Manage and maintain direct communication with National and some local clients - obtain assets/ tags, coordinate mocks, and manage all campaign deliverables
• Work with necessary teams to monitor timelines, deadlines, and performance to ensure full delivery
• Process and manage Insertion Orders and billing information utilizing CalTimes tools and systems
• Provide guidance and mentorship to other Account Managers and Planners
• Assist in the training and overall onboarding of new Account Managers and other sales team members
• Assist in overall digital development projects and initiatives
• Undertake the responsibilities of the role using the tools, software or technologies that may be available or required at the time
• Achieve the outcomes and results of the role as described above using the most appropriate methodologies and best practices available or required

Job Requirement:

• Bachelor's Degree or 5+ years of experience at a Publisher or Digital Agency
• 4+ years of digital planning or account management experience required
• Proficient with Microsoft Excel and PowerPoint
• Proficient with Google Suite of Services
• Must be self-motivated, driven, and able to work independently as well as part of a team
• Excellent interpersonal skills and comfort with client interfacing
• Ability to multi-task and prioritize workload in a deadline-driven environment
• Exceptional attention to detail and organizational skills
• Ability to meet deadlines in a fast-paced environment
• Strong verbal and written communication skills
• Knowledge of Google Ad Manager

Preferred Qualifications:

• Familiarity with podcast production processes and demonstrated ability to traffic episodes effectively across various platforms
• Knowledge of Zoho & various ordering and CRM platforms is a plus