IT Systems Administrator

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Systems Administrator reports to the IT Manager
• Located in Omaha, Nebraska
• Full-Time
• Hybrid

We are seeking a qualified and experienced Systems Administrator to join TriMark's nationwide IT organization. In this role, you will be a key team member responsible for hands-on deployment, maintenance, security, and support of both On-Prem and Cloud Infrastructure, serving over 2800 internal customers. This position is an excellent opportunity for individuals with hands-on experience who are self-driven, organized, efficient, innovative, and passionate about contributing to the growth of a dynamic company.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Support and Monitoring:

• Serve as L3 support for all systems-related issues.
• Monitor systems for health and establish reports and trends in system performance.

Administration and Integration:

• Hands-on administration of On-Premises Active Directory, Azure Active Directory, Azure endpoint management, and O365 Administration.
• Lead Active Directory computer and user migrations.
• Oversee data center integration.

Guidance and Expertise:

• Provide guidance to other System Administrators and offer hands-on server support.
• Demonstrate deep expertise in the administration of Windows Servers.

Collaboration and Documentation:

• Collaborate with IT team members to build a robust, secure, and scalable infrastructure.
• Author and maintain IT procedural documentation.

DR Planning and Implementation:

• Engage actively in DR planning, design, documentation, testing, and implementation.

Reporting and Documentation:

• Monitor systems and provide standardized reporting to identify hardware and/or software and operating system problems.
• Maintain documentation of all hardware and software implementations, maintenance, and upgrades.

Collaboration and Mentorship:

• Collaborate with other Systems Admins, IT, and business partners as required.
• Provide guidance and mentorship to Systems Administrators.

Independent Decision-Making:

• Work independently and make appropriate decisions on technical issues during off-hours, weekends, and at remote sites.

Best Practices and Expertise:

• Establish policies and procedures in line with industry best practices.
• Perform diagnostics, troubleshoot, and develop solutions for customer issues.

Technology Evaluation:

• Understand and have experience with storage technologies.
• Evaluate existing technologies and provide recommendations for enhancements.

COMPETENCIES:

• Experience with the following:
  
  
  
  • Hybrid Cloud Solutions.
  • Single Sign-on with SAAS solutions.
  • LDAP Directory Services integration.
  • Windows 2003 - 2019.
  • Office 365 Security and Compliance working experience.
  • Office 365 Endpoint management.
  • Azure Active Directory and integration in a Hybrid Environment.
  • VMware vSphere and ESXi.
  • AD, DHCP, DNS, File and Print Servers, RDP.
  • PowerShell Scripting Expertise.
  • SAN experience.
  • PCI scanning and compliance experience.
  
  
  
  
• Ability to independently understand, troubleshoot, and resolve various IT-related issues.
• Ability to provide support outside of normal business hours.
• Excellent written and verbal communications.
• Working knowledge and understanding of the need for accurate, coherent, and current documentation.
• Backup and recovery expertise.

QUALIFICATIONS & EXPERIENCE:

• 2 - 4 years of progressive relevant experience, or equivalent military or practical experience.
• Strong, working knowledge of Office 365 (email, OneDrive, DLP, Security and Compliance, Teams).
• Working knowledge of VoIP phone systems (Vonage a plus), with the ability to set up physical and soft phones.
• Working knowledge of ITIL Best Practices.
• Ability to successfully pass a background check post offer acceptance.

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate's unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark's commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [emailprotected].

Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact [emailprotected]

• TriMark Hockenbergs - Omaha Office, 14063 Cornhusker Rd, Omaha, Nebraska, United States of America