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Case Manager

University of New Mexico
Hourly: $19.56 - $26.58 dependent on education, experience and equity
life insurance, remote work
United States, New Mexico, Albuquerque
1 University Of New Mexico (Show on map)
May 23, 2025

Requisition ID
req33511

Working Title
Case Manager

Position Grade
10

Position Summary

The Division of Community Behavioral Health (CBH), within the Department of Psychiatry & Behavioral Sciences, is seeking a self-motivated individual to join our dynamic multi-disciplinary team. The mission of CBH is to address behavioral health care disparities through: health services research and evaluation; training and workforce development; and through increasing access to quality behavioral health services that are holistic, cost-effective and provided with respect to unique cultures and communities.
CBH is seeking a dedicated and compassionate Case Manager to join our Early First Episode Psychosis (FEP) Program and broader early psychosis initiatives. This program supports young adults experiencing a first episode of psychosis, as well as their families, with a focus on recovery, resilience, and community reintegration.

As part of a multidisciplinary Coordinated Specialty Care (CSC) team, the Case Manager will work collaboratively with clinicians, peer support specialists, and vocational providers to help clients achieve greater independence. Key focus areas include housing, benefits and health insurance, financial literacy, transportation, care coordination, education, employment, recreation, and social integration.

Primary Responsibilities:

* Provide client-centered case management services in both community and clinic settings.
* Conduct intake assessments to identify needs, strengths, and barriers.
* Collaborate with clients to develop individualized recovery goals using shared decision-making.
* Offer direct support to improve life skills, access resources, and navigate systems.
* Maintain thorough and timely documentation in accordance with program standards.
* Participate actively in weekly team meetings and ongoing interdisciplinary collaboration.
* Receive training in the Supported Education and Employment (SEE) model to assist clients in pursuing academic and vocational goals as part of their recovery.
* Support the program's outreach and engagement efforts, including:
o Updating and distributing educational materials
o Scheduling and conducting outreach presentations
o Assisting with provider training and community education statewide

Vital Qualifications:
* Strong commitment to person-centered, recovery-oriented care
* Excellent communication, organizational, and interpersonal skills
* Ability to work independently and as part of a collaborative team
* Compassion, empathy, cultural humility, and self-awareness

This is a unique opportunity to make a meaningful impact in the lives of young people navigating early psychosis while gaining specialized experience in a nationally recognized evidence-based model.

This is a full-time, term, benefits eligible position. We are hopeful that this position will continue beyond the listed term. This position may require limited travel within NM, including to meet with clients. This position is based in Albuquerque. This position will work mostly in-office and clinics, and remotely on occasion.

See the Position Description for additional information.



Conditions of Employment
  • Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
  • Specialty licensure/certification may be required, as specified by the department.


Minimum Qualifications

Bachelor's degree; at least 1 year of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.



Preferred Qualifications
* Familiarity with first episode psychosis and behavioral health systems
* Experience supporting individuals with complex psychosocial needs
* Mental health or case management training (CCSS or equivalent)
* Experience working with youth and families in crisis settings
* Knowledge of community-based services and supports
* Background in outreach, training, or curriculum development for behavioral health or youth services
* Proficiency with electronic documentation, data entry, and spreadsheets


Additional Requirements

Campus
Health Sciences Center (HSC) - Albuquerque, NM

Department
Psych Community Behavioral Health (451E)

Employment Type
Staff

Staff Type
Term - Full-Time

Term End Date
07/03/2026

Status
Non-Exempt

Pay
Hourly: $19.56 - $26.58 dependent on education, experience and equity

Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required
Yes

For Best Consideration Date
5/30/2025

Eligible for Remote Work
Yes

Eligible for Remote Work Statement
This position is a hybrid position, working in-office and clinics, and remotely at times.

Application Instructions

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.


To be considered, applicant must supply: 1. A complete on-line application including hours worked for each position; 2. Cover letter with summary of relevant experience and why qualified for position, addressing preferred qualifications; 3. Current resume; 4. Three professional references, preferably supervisory. Selected candidate must also supply official transcripts and/or proof of meeting minimum job requirements.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.



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