Assistant Director, Recruiting and Admissions

• Responsible for coordinating admissions workflows to ensure timely processing of admissions records, admissions decisions, and related updates.
• Works closely with the application processing staff to resolve issues and stay abreast of changing protocols; reports issues and changes to the Director of Graduate Admissions Operations.
• Provide assistance to the Graduate Business Admissions Team in the management of the prospect and applicant database (Slate, Salesforce, Target-X, and Banner). This includes updating of prospect and applicant data in our database and use of the database to effectively provide service to our prospective students.
• Prepare, upload datasets, including building and updating reports for enrollment data analysis as requested.
• Implement operation functions, including but not limited to Change of Term, Change of Major, and Deferral of Admission requests, or scholarship processing activities.
• Interact and work with Program Directors and Advisors as well as the Career Services Team to ensure superior customer service to prospects, applicants and enrolled students.
• Assist as needed with the planning and execution of recruiting activities/events. This may include helping to develop communication plans, procedures or polices that aid in the implementation of strategic initiatives.
• Assist colleagues with processing applications and coordinating the file review procedure, including interviewing and file evaluation.
• Provide assistance to the Graduate Admissions Team in managing Student Assistants, who are essential in carrying out office duties. Assistance includes: scheduling office hours, training, and coordination of the master event schedule; ensuring assigned projects are being completed on time and within quality standards; analyzing the effectiveness of projects assigned to the Student Assistants.
• Manage relationships with the University Graduate Admissions office, International Admissions office, and Central IT office, among others.
• Complete various other projects and duties as assigned.

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

• Experience in a fast-paced environment with strong attention to detail is desired.
• Excellent interpersonal and team skills and the ability to effectively and positively interact with a diverse range of people; experience in or potential to work in a culturally diverse work environment is a plus.
• Experience in supervising data entry and administrative support staff, by providing clear expectations, training, and frequent feedback is desired.
• Superior written and verbal communication as well as presentation skills.
• Experience working with databases. Salesforce, Target-X, Slate, and/or Banner is preferred, but not required.
• Impeccable judgment and discretion in dealing with issues pertaining to confidentiality.
• Customer service oriented.
• Preference will be given to candidates with additional relevant experience beyond the minimum qualifications.

How is pay for new employees determined at GW?

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.