Employee Relations Director

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Employee Relations Director will identify, investigate, and resolve employee relations issues throughout the organization. They will be responsible for establishing processes and procedures for all investigations, as well as training to support other members of the HR team to lead employee relations investigations with consistency. This position will ensure consistent awareness of all the current legal and regulatory requirements pertaining to employee matters. In addition, will identify trends across the organization and propose solutions to rectify identified issues.

This role is located in our NYC office.

Essential Functions

• Serves as a strategic leader of matters pertaining to employee relations. Provides hands-on employee relations support by maintaining both a physical and virtual presence across the enterprise.

• Facilitates effective partnerships with HRBPs, HRM's, Benefits, Legal, and Risk to address issues holistically and proactively, recommends solutions to issues, counsel's employees, advises leaders on discipline process and facilitates dispute resolution.

• Leverages expert-level, specialized skills to conduct thorough investigations, mitigating risks and ensuring compliance with legal and regulatory standards.

• Provide strategic Employee Relations support, business partnership, thought partnership, and coaching to all levels of the organization.

• Serves as central owner of information related to compliance, including annual update of Employee Handbook, maintaining knowledge of industry best practices and local regulation changes.

• Provides data analysis and reporting solutions based on business needs, highlighting key trends and insights in employee relations to actively drive proactive solutions to minimize reactive work.

• Understands talent needs and business strategies to design and/or develop Employee Relations programs and tools to deliver desired results.

• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and/or experience typically obtained through the completion of a bachelor's degree.

• 10 or more years of relevant business experience with a focus on HR and/or team leadership.

• Experience partnering with and influencing senior leaders to help drive people strategies and increase business outcomes.

• Works well in a fast-paced environment, flexible, able to change direction quickly and manage projects through ambiguity and constant change.

• Highly collaborative team player with a focus on engaging with people, specific to supporting growth.

• Expertise in developing deep, trusting relationships with all levels within the organization.

• Effectively consult (listen, understand, and influence) people at all levels (including senior leadership) in a qualitative and quantitative manner.

• Proactive problem solver. Conceptualize problem spaces as systems and apply a "model thinker" approach.

• Ability to consult and recommend solutions to leadership using data and analytics to solve people and business-related problems.

• Background and drug screen.

Preferred Qualifications

• Good understanding of fundamental business and financial concepts and a history of effectively collaborating with Finance teams.

• Broad knowledge and hands-on experience with organizational design and development.

• Experience with leadership effectiveness, dynamics of the leadership team and coaching leaders.

• Previous experience leading HR initiatives, centers of excellence, and leading people.

• Experience building and launching programs that measurably impact engagement and retention.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

The base pay scale for this position in:

New York, NY in USD per year is: $160,000 - $185,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off -Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.