New

Manager, Driver Experience

MAERSK INC.
parental leave, paid time off, 401(k)
United States, Texas, Houston
May 22, 2025
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Summary: Supervises and coordinates activities of workers engaged in delivering / picking-up merchandise from vendors/customers. Essential Duties and Responsibilities include the following. Other duties may be assigned. Prepares work schedules to ensure that sufficient shift personnel are available for workload demands. Reviews dispatch operations to identify technical and operational training needs and recommend operational improvements in coordination with Dispatch Manager. Assigns duties and examines work for conformance to policies and procedures. Prepares, reviews, and maintains reports, statistics, and records of all company drivers and Owner Operators Establish and maintain communication with Dispatch Department Identify and resolve any customer service issues as related to Driver Relations Evaluate Driver Relations programs; recommend /implement improvement plans Conduct regular meetings with members of team, operations and Senior Management to address operational status/needs. Supervisory Responsibilities Directly supervises 10 to 20 employees in the Transportation Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $70k-$75k annually *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.