Manager, Clinical Training

Career-defining. Life-changing.

At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

Role Overview: This is an in office position
The Training Manager for Clinical Operations will lead a team of onshore trainers and a functional team of offshore trainers responsible for supporting new hire training and ongoing competency development of Qualified Cardiac Technicians (QCTs). This position is essential to ensuring that training is not just an onboarding function but a continuous improvement lever that enhances performance and outcomes.

Key Responsibilities:

• Collaborate with leadership to identify training gaps and develop targeted solutions to improve production quality and efficiency.
• Be a change champion, continuously refining training methods, curriculum, and instructional design to improve engagement and effectiveness.
• Ensure compliance with regulatory and quality standards, integrating training with ongoing FDA remediation efforts.
• Monitor training effectiveness, utilizing data-driven approaches to adjust methodologies and maximize learning impact.
• Lead and develop a team of onshore and offshore trainers, ensuring alignment with business growth and quality objectives.
• Oversee new hire training to ensure QCTs are onboarded efficiently and achieve competency milestones on schedule.
• Drive ongoing competency progression, providing refresher training and skills enhancement to support performance improvement.

Ideal Candidate Profile:

• Experience in clinical training, healthcare operations, or a similar regulated environment (cardiac, healthcare diagnostics, or medical device preferred).
• Prior leadership experience managing trainers, instructional designers, or competency programs-preferably across both onshore and offshore teams.
• Hands-on approach-this is a working leader role, requiring direct involvement in training delivery, coaching, and operational problem-solving.
• Change agent mindset-must be adaptable, able to implement new training strategies to drive measurable improvements in technician performance.
• Strong cross-functional collaboration skills, especially with production leadership, compliance teams, and quality assurance.
• Familiarity with training metrics and assessment methodologies to gauge effectiveness and drive data-backed refinements.
• Ability to scale training programs in a high-growth, fast-paced environment while maintaining high-quality outcomes.

Background & Experience:

• Bachelor's degree preferred (or equivalent experience in training, education, healthcare operations, or a related field).
• Some number of years of experience in training program management, learning & development, or clinical education (for Supervisor level, 1+ years; for Senior Manager, 7+ years).
• Experience working in regulated healthcare settings with an understanding of compliance, quality, and operational performance.
• Track record of leading process improvements, implementing new training methodologies, and using data to enhance learning effectiveness.
• Formal clinical background - RN, Paramedic, or CCT highly preferred - but Allied Health backgrounds acceptable.

What's In It for You:
Customize this section based on the job and the geographic location.

Location:

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.