Assistant Operations Manager - Container Freight Station

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations.

As an Assistant Operations Manager, you'll help lead our teams in maintaining high standards of operational efficiency while prioritizing the safety of all team members. As a steward of operational excellence an Assistant Operations Manager will need to be flexible and adapt to changing operational needs and schedules. With our dedicated teams working on all three coasts across over 33 ports and 70 locations, you'll feel empowered to grow professionally while serving the communities in which we operate.

Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine!

The Assistant Operations Manager will effectively plan and supervise the duties associated with terminal operations and staff. This role is assigned to the CFS department. The Container Freight Station (CFS), an on-dock transload operation, is responsible for devanning containers and loading and securing export cargo onto containerized equipment. This role includes a heavy emphasis on safety and union labor oversight in the operation, project management, customer service with tight deadlines. This role is also responsible for participating in the development and achievement of operational and financial goals and objectives and incorporating Ports America Values of Safety, Integrity, Pursue Excellence, Create Happiness, Connect and One Team in all aspects of communication, behavior and business dealings. This operation is routinely Monday through Friday during business hours with occasional holidays and weekends.

ESSENTIAL DUTIES

• Effectively supervises and directs the work activities of, labor, foreman and other personnel; ensuring performance expectations and customer needs are met.
• Develops short range business plans designed to achieve company goals and objectives while operating within approved fiscal budget.
• Determines the amount of labor needed for each day and ensures labor is order appropriately for your assigned area.
• Makes decisions affecting overtime cost and general expenditures and ensures they are made in the best interest of our company and customers.
• Determines additional staffing / labor needs and contacts union in advance, ensuring cost-effective staffing and availability.
• Ensures payroll accuracy and makes appropriate changes as needed.
• Identify areas of cost reduction and leads and support OPEx initiatives.
• Actively champions and manages the company's Safety program ensuring that all labor and staff comply with accident prevention / safety and workers' compensation programs and procedures.
• Reviews Safety trends for your area and incorporates corrective measures.
• Develops, reviews and approves efficient operational plans for all areas.
• Works closely with M&R/Terminal Departments to ensure the appropriate equipment allocation meets operational demands.
• Maintains positive relations with labor and union officials and that the Collective Bargaining Agreements associated to your workforce are understood and followed.
• Counsels, disciplines and terminates Foremen and Supervisory Union positions when necessary.
• Ensures union leadership enforces collective bargaining agreements and works in the best interest of the company.
• Advises Site Operations Manager/General Manager of union labor investigative matters and assist in adjudicating all complaints filed through Labor Relations committees up to arbitration.
• Ensures union leadership counsels, disciplines and terminates union staff when necessary.
• Responsible for attending Labor Relation Committees for grievances you have filed and expected to follow up on decisions and inform peers and direct managers of outcome.
• Participates in regular training and feed-back to labor and management staff.
• Participates in the interviewing and selection process for steady labor and management staff.
• Communicates areas of accountability and performance expectations to labor and management staff.
• Develops, communicates, maintains and improves operating and administrative procedures (consistent with area procedures and objectives) designed to provide required information and facilitate internal practices.
• Ensures certifications and required training and clearance is current for you and your staff.
• Ensure that all company policies, procedures and controls are followed and that required reports are completed accurately, submitted on time to appropriate staff, customers and other designated personnel, and that appropriate staff and labor have a full understanding of these procedures.
• Travels to support other operations as needed.
• Mentors and develops peers as needed.
• Other duties as assigned and relevant.

Working Conditions:

• The ability to climb up and down a ladder on a vessel multiple times within a shift
• The ability to work on ships and terminal with engine equipment
• The ability to work in changing hot and cold climates based on weather conditions
• The ability to work in an environment that may be hazardous to people unable to see and hear fast moving equipment
• Valid driver's license and ability to drive at least 50% of the time
• The ability to lift 30 pounds
• The ability to use a computer/keyboard
• The ability to travel occasionally and stay for a period of time to lead operations in other Gulf locations as needed.

MINIMUM REQUIREMENTS :

• BS/BA degree in Marine Administration, Transportation, Operations Management, Engineering, or equivalent experience working in management
• 1+ years experience with computerized operating systems
• Obtain Transportation Workers Identification Card (TWIC)
• Valid US Driver's License

PREFERRED QUALIFICATIONS:

• 2+ years experience in Terminal Operations or closely related field a plus
• Knowledge of safety and accident prevention codes and regulations
• Knowledge and understanding of cargo stowage and stability strongly desired
• Proficient in MS Office
• Good communication skills both verbal and written
• Ability to be available to work varied hours, shifts and days
• Ability to manage time efficiently
• Ability to successfully execute in a fast-paced environment
• Ability to plan and organize to effectively execute a plan
• Ability to drive and influence performance in others
• Ability to deal with stress effectively
• Ability to make good decisions and respond quickly to operational issues

NOTE:This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

If you require additional information about our comprehensive data privacy policy https://artifacts.portsamerica.com/pdf/Applicant%20Privacy%20Notice.pdf, we invite you to contact us via email at human.resources@portsamerica.com.

Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.