Loan Processing Associate II

Join the growing team at First Business Bank as a

Loan Processor - Hybrid!

At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority - they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other's differences, and a focus on improving our communities, we are confident you'll find the experience is your advantage. We're delighted you're considering joining us!

This position has a Hybrid Work Model, requiring 1 day per month at one of our main locations: Appleton, WI; Brookfield, WI; Leawood, KS; Madison, WI.

CORE OBJECTIVES

• Customer Service
  • Timely and professional response to emails and telephone calls to the loan department.

• Loan Activities
• Post loan payments and advances on loans
• Perform address changes and risk rating changes
• Loan reports
• Credit Verifications
• Follow up on items in monthly tickler reports
• Prepare loan payoff statements
• Timely and professional response to emails and telephone calls to the loan department

• Loan Documentation
  • Determine loan request has appropriate approval as required by loan policy. Prepare loan documents as requested for loan officers, as assigned. Review loan documents for accuracy and completeness prior to and post closing, in accordance with applicable legal requirements and the bank's loan policy.

• Book Loans
  • Set up and book loans to the loan system according to bank guidelines accurately and in a timely manner. Prepare FTM transactions, wire funds and request cashier's checks in order to distribute funds as requested by the loan officer.

• Loan Filing
  • Create or add to existing loan file and forward documents to other Review Representatives for editing and final review. Mail necessary documents for recording at the appropriate filing office (ROD, DFI, etc.) in a timely manner. Identify ticklers for Credit Quest tracking - tracking missing or unrecorded documents and loan policy and documentation exceptions. Follow up and resolve any incomplete or incorrect items identified by edit in a timely manner.

QUALIFICATIONS:

• Banking experience in loan processing preferred
• Ability to work independently and use independent judgment with minimal supervision
• Demonstrated success with written communication, and ability to assess and analyze information, formulate conclusions and recommendations, and prepare well-written reports that will be reviewed and presented
• Strong desire to be curious and inquisitive, and self-confidence to ask questions

First Business Financial Services, Inc. is committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.