Laboratory Operations Supervisor- Virology

Under general direction supervises and coordinates the day-to-day operation of the laboratory department. Reports any issues to Manager that may affect the quality of testing and/or care of our patients. Is responsible for the day-to-day operations and staffing.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Directs department activities of the Virology Lab section with an emphasis on operational functions as needed for quality care.
• Assists with administrative tasks such as accreditation application, recruiting and interviews and performance evaluations.
• Manages equipment, materials, and supplies required in the section.
• Reports to Manager and assists by performing duties delegated by Manager.
• Works at the bench when needed.
• Complies with and enforces all hospital and laboratory safety policies and procedures including the appropriate use of PPE.
• Posts monthly schedule and modifies as necessary.
• Makes routine job assignments in a timely manner.
• Monitors staff attendance and provides manager with information after each pay period.
• Sets up new methodologies, develops procedural protocols. Is a writer and reviewer for lab procedures.
• Assumes responsibility of own professional development and acts as a mentor for others.
• Assists with the training of new staff.
• Reviews daily reports and ensures all testing is completed correctly and in a timely manner.
• Maintains department records and logs. Evaluates for process improvement.
• Participates in performance improvement activities and supports the quality assurance officer in meeting regulatory and accreditation standards.
• Participates in laboratory quality activities including quality monitoring and auditing, occurrence/deviation documentation and performance improvement. Documents deviations in RL solutions.
• Addresses policy deviations or behavioral issues in real time. Documents and reports those issues to the manager for documentation and follow up in Workday.
• Conducts team huddles and in-services.
• Completes annual competency assessment and is a qualified evaluator.
• Completes other duties as assigned.

Minimum Requirements

Education: Bachelor's Degree which includes: 24 semester hours of medical laboratory technology courses; or 24 semester hours of science courses that include six semester hours of chemistry, six semester hours of biology; and twelve semester hours of chemistry, biology, or medical laboratory technology in any combination required.

Experience: 5 or more years of experience in a clinical laboratory setting with 1 to 3 years of progressive leadership required.

License/Certification/Registration: Nationally recognized certification through one of the following governing accreditations: ASCP, AMT, AABB, NASKL, ASCLS, HHS, ASHI, AAB, ABB, AMS, CRP, EBPH, Military or NILA required

Knowledge/Skills/Abilities Required:

• Must be able to work as part of a team and follow instructions.
• Must be able to consistently and dependably report to work as scheduled.
• Must be able to lead a team to complete a goal.
• Ability to maintain accurate records and work accurately with names, numbers, and codes.
• Ability to exercise discretion in handling confidential information and exercise sound judgment.
• Must be able to multi-task and remain calm in stressful situations.
• Must possess ability to understand various operations, policies, and procedures.
• Ability to work and communicate with co-workers and other caregivers, and meet their needs in a professional, polite, courteous, compassionate, and cooperative manner.
• Must display a high level of initiative, effort and commitment towards establishing priorities and completing assignments efficiently.
• Ability to work with minimum supervision and demonstrate attention to detail.
• Advanced knowledge of current laboratory practices, techniques and terminology.
• Must have strong verbal and written communication skills, interpersonal skills.
• Must be able to organize and evaluate work requirements to meet deadlines.
• General knowledge of supervisory functions such as ability to solve provider problems, performance improvement tools, etc.