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Job Details
Function as Account Manager to hospital customers and prospects within the assigned geography.
Effectively sell capital equipment, disposables, software, and service within the Hemostasis Management and Cell Salvage portfolios in the Hospital Division through a multifaceted strategic sales process.
Influence superior standards of care through our complex technologies targeting acute care surgical and critical care environments including but not limited to specialties and call points such as Cardiovascular Surgery, Anesthesia, Trauma, Intensive Care, Perfusion, Orthopedics, OB/GYN, Neurosurgery, Laboratory Medicine, Information Technology, Hospital Administration, and Supply Chain while focusing on growing existing business and prospecting new business.
ESSENTIAL DUTIES:
Duties are listed in order of greatest importance. The incumbent may be asked to perform other function-related activities in addition to the responsibilities listed below as reasonably required by business needs.
Accountable for overall territory management, achievement of equipment and consumable sales goals, profitability, and account management within the assigned product lines
Develop and execute comprehensive territory plans by account to increase revenue and secure new business
Provide accurate and timely quarterly sales forecasts
Partner with cross-functional counterparts (especially Clinical Specialists) to effectively deliver and drive the adoption of our technologies
Maintain existing business, ensuring accounts remain contractually compliant and incremental business is achieved
Resolve customer concerns through accurate and timely investigations; swiftly develop and implement corrective actions
Keep up-to-date account data within CRM, including contacts and pipeline opportunities
Travel up to 75% depending on territory geography and need
Product Sales
Effectively target new business using analytical tools
Identify key influencers and uncover needs solved by our technologies
Educate customers on products, concepts, and industry trends
Develop brand-loyal clinical, economic, and technical champions
Conduct superior sales presentations and product evaluations
Collect detailed data points and focus on service to drive customer conversions
Arrange multidisciplinary hospital consensus meetings to gain stakeholder agreement
Prepare equipment and consumable quotes and create mutually beneficial local contract agreements
Drive urgency and priority to our technology and secure hospital/departmental capital funding
Implementation & Support
Function as Project Manager post-sale, managing product implementation from contract to go-live
Coordinate device installation, software integration, and laboratory equipment validation
Support implementation both virtually and on-site
Collaboration & Feedback
Consult internal product development in the creation of new products and services
Collaborate with key opinion leaders and provide network access to thought leaders
Attend industry conventions and trade shows
Provide feedback to Sales, Marketing, and R&D
Share customer insights on product enhancements and competitive developments
Attend ongoing training and stay informed on clinical procedures, studies, and innovations
Education:
Bachelor's Degree, Business, Communications, or related field5 years Excellent sales skills in a complex environment, including 2+ years in hospital sales Experience in consultative, capital equipment, and clinical sales.
Skills:
Excellent sales skills with proven success in complex environments
A curious and competitive drive, demonstrated by awards and solid rankings
High level of clinical acumen
Passion for improving complex clinical outcomes
Sales leadership experience highly regarded
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