Sales Executive

Description

About sg360

sg360 partners with Fortune 1000 brands to pursue unmatched direct marketing performance. We leave no stone unturned in our efforts to drive smarter targeting, stronger messaging and improved ROI. Everything we do - audience analytics, strategic planning, creative development, production and distribution - we do in the pursuit of performance.

When you join us, you gain access to a comprehensive benefits package, including paid time off, holiday pay, health, dental, and vision insurance, life insurance, an education assistance program, short- and long-term disability, wellness resources, identity theft protection, and a 401k with employer match. Be part of a legacy of excellence and growth with sg360!

Our company is seeking a Sales Executive who will work to research, qualify, present, communicate and close sales on behalf of SG360. They will work in concert with our Marketing Services Team Structural Design, Account Managers and Project Managers to achieve a successful SG360 customer experience. They are responsible for providing excellent internal and external customer service, accurate and timely project specifications along with solid, effective communication throughout the organization.

Essential Functions

• Facilitate client's projects through collaboration with a network of support resources throughout the company to satisfy customer requirements.
• Understands the process flow for each facility to promote consistent project execution from concept through billing including cross platform projects
• Focus on establishing strong relationships with customers.
• Communicates directly with client to receive and to interpret specifications, to work through operation issues and to propose solutions.
• Coordinate customer requests for structural design, accurate pricing, and requests for press time per facility. Ensure that customer specifications align with our proposal.
• Works with all departments as necessary to ensure customer deadlines are met.
• Communicates changes in job status affecting an order prior to production to the appropriate departments and initiating additional RFEs, as necessary.
• Review and communicate order management updates as received.
• Participate in and/or facilitate internal preproduction meetings to specifically communicate customer requirements, concerns, workflow, or preferences to the assigned PM, CSR. This is especially critical for new clients or when a change in staff has occurred.
• Initiate post-production meetings, as necessary.
• Able to respond to production facility inquiries on behalf of client/SE.
• Facility visits as projects dictate. This includes any strategic partners we have engaged.
• Initiate post-production meetings, as necessary.
• Supports customer facing sales support activities inclusive of press-okays and facility visits.

Additional responsibilities include Invoice Review & Approval

• Review invoices for completeness and accuracy.
• Approves and structures the invoice as required by the customer. Target is 48-72 hours after the last drop/delivery.
• Resolve discrepancies by working with the customer/SE.
• Ensures that additional charges are communicated and charged.

Requirements

Skills and Qualifications

• Must have knowledge of the direct mail - Personalization, Digital, Sheetfed and Web/Inline, Lettershop Services is required. Marketing Services a plus.
• Must demonstrate the ability to successfully complete a variety of tasks and/or responsibilities by effectively determining priorities and by finding ways to complete more efficiently.
• Require good verbal and written communication skills to effectively interact with all levels of SG360, external clients and prepare professional correspondence (emails, letters, reports).
• Proficient computer skills including Microsoft Office Suite (Word, Excel, PowerPoint)

Education/Experience

• College Degree - graphics arts, business administration or marketing preferred.
• Minimum of 5 years of experience required in graphic arts - sales, customer service, sales service.

SG360 is an Equal Opportunity Employer. We make employment decisions based on merit, qualifications, and business needs. SG360 does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

SG360 will provide reasonable accommodations to individuals with disabilities in the hiring process, in accordance with applicable laws. If you require an accommodation to complete your application, please contact the location to which you are applying and ask to speak with the Human Resources representative.