Engineer, Identity & Access Management

The Engineer, Identity & Access Management is a member of the Identity & Access Management Engineering team, which is a critical function of a larger Infrastructure Engineering organization. This role will focus on implementing, automating, and maintaining all identity and access management business platforms and services. This role will work alongside a team of engineers and architects as well as key development and quality assurance personnel. We are looking for a self-starter who can successfully work across multiple levels - with customers, teammates, vendors, and executive leadership. The Engineer - Identity & Access Management will possess a basic understanding of IT infrastructure and DevOps skills combined with the ability to execute technical solutions that meet the needs of our customers.

Provides quality internal and external customer service surrounding the Company values.
• Contribute directly to the development, evaluation, and delivery of new and innovative IAM strategies.
• Install, maintain, and upgrade the systems and technologies that constitute the IAM applications used in support of datacenter and hosting customers.
• Work closely with other infrastructure engineering and development teams to maintain current environments, new implementations, as well as enhancement requests.
• Act as a technical escalation point within Infrastructure Engineering IAM for system or service issues.
• Research, design, implement, and support the hybrid on-prem and cloud Active Directory environment and Azure Active Directory/Entra ID.
• Maintain IAM policies, standards, procedures, and compliance control mappings.
• Perform regular assessments of IAM systems to identify and remediate weaknesses and reduce risk.
• Create documentation for supported environments, processes, technical training, and support procedures.
• Discover automation opportunities within existing manual identity life-cycle management processes and procedures.
• Provide additional support when necessary for lab infrastructure related to the support of test Platform systems.
• Drive efficient and effective resolution of production issues.
• Participates in an on-call rotation function to ensure 24/7 coverage of critical internal systems.
• Other duties as assigned.

• 3+ years of progressive experience in Information Technology fields
• 1+ years in support and design role managing Windows and Active Directory
• 1+ years of experience in a virtualized environment (i.e. VMware, Xen, or Hyper-V)
• Excellent verbal, written, and interpersonal skills.
• Ability to prioritize and organize effectively.
• Ability to work on multiple projects simultaneously.
• Ability to work both independently and with others.
• Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines.

Preferred Experience

• Experience with multi-tier system planning and implementation.
• Experience writing scripts using various languages: PowerShell, SaltStack, Ansible, Python (or other interpreted languages)
• Experience administering the following applications:
• Identity and Access Management: Active Directory, Azure AD/EntraID, CyberArk, One Identity Active Roles, MFA/2FA/DUO, LDAP, TACAC/TACACS+, Radius
• ITSM: ServiceNow

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $60,000.00- $97,778.29