Senior Commercial Fraud Specialist

Our team excels in risk assessment by leveraging extensive industry knowledge, analytical skills, and a systematic approach to identify and mitigate risks. We ensure effective risk management tailored to BOKF's needs through comprehensive evaluations, continuous monitoring, and interdepartmental collaboration. By reviewing operations, providing feedback on best practices, and identifying opportunities to enhance controls, we help BOKF achieve its objectives and improve overall risk management.

The Senior Commercial Fraud Specialist will be the line of business point of contact for clients who are reporting fraud. This associate will work with high value commercial clients and executives to educate them on fraud prevention and detection as well as manage fraud occurrences. This position will have the authority to process high-risk transactions and those involving large dollar amounts. This role is crucial in providing a liaison between commercial bank clients and the Fraud Prevention and Detection team. Strong communication skills and attention to detail will be instrumental for this position. Additionally, this role will involve collaborating with line of business management and other internal stakeholders, such as risk management, legal, Treasury Client Services and compliance teams, to manage and resolve fraud cases.

Our risk management department is centered on vigilance, analytical thinking, and collaboration. Team members work together to identify, assess, and mitigate risks, creating an environment where growth and skill enhancement are highly valued. This proactive and cooperative approach ensures the bank's stability and resilience in a dynamic financial landscape.

• You will manage all fraud cases for the line of business, working directly with clients.
• You will conduct investigations into client-reported fraudulent activities with the bank's Fraud Prevention and Detection team.
• You will provide expertise on fraud-related matters, collaborating with cross-functional teams to enhance processes.
• You will stay updated with industry trends, regulatory requirements, and emerging fraud threats.
• You will prepare detailed reports on fraud incidents, including findings, recommendations, and resolutions.
• You will develop and deliver training programs on fraud awareness, prevention techniques, and reporting procedures.
• You will collaborate with legal and compliance teams to ensure adherence to regulatory mandates.

This level of knowledge is normally acquired through completion of a bachelor's degree in finance, accounting business administration or related and 5-7 years' equivalent experience in Commercial bank operations or an equivalent combination of education and experience.

• Knowledge of fraud prevention methodologies, tools, and technologies.
• Extensive understanding of regulatory frameworks governing fraud prevention and detection, including Reg E, Reg CC, identity theft regulations, elder abuse laws, and AML requirements.
• Excellent problem-solving abilities and attention to detail, with the ability to think critically and make sound judgments.
• Exceptional communication and presentation skills to effectively convey complex information to diverse audiences that includes external client business executives.
• Strong leadership skills.
• Ability to work independently, handle multiple priorities, and meet deadlines in a fast-paced environment.
• Understanding of financial institution fraud operations including but not limited to new account fraud, card fraud, ACH, Account-to-Account (A2A), wire and counterfeit checks.
• Understanding of accounting principles and/or general ledgers.