Social Services Coordinator

Recruiting Opportunity Closes: 04.23.2025

Hourly Wage: $20.35

Hours Per Week: 32

Status: Non-Exempt / Full Time

Number of Positions: 1

Department: Social Services

Position Title: Social Services Coordinator

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application, upload a resume and cover letter.

To apply online go to: Social Services Coordinator

To apply in person go to 473 SE 194th, Gresham, OR 97233. Bring a resume and cover letter and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Capt. Iliana Montes at iliana.montes@usw.salvationarmy.org or call (503) 661-8972. Capt. Montes is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American's with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

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Education and Work Experience:
1. High School Diploma or GED required- B.A. degree in Social Services or closely related field preferred but not required; bi-lingual abilities preferred.
2. Experience in leadership of a Social Service program in a non-profit setting preferred
3. Four or more years of experience in a Social Work setting preferred
Scope of Position: Oversee Social Services operations of the Gresham Corps, to include Food Pantry services and direct client services. Supervise food pantry operations, social services staff and volunteers. Develop new social services as needs are identified and funding allows, such as Pathway of Hope, after-school programs, parenting classes or other family services as assigned. Serve as liaison to the Evening meal program when in session. Network with other agencies in the community within our sphere of operation and take the lead on community engagement and community partnerships within the realm of social services ministries.

Knowledge, Skills and Abilities Required:
* A working knowledge of Microsoft Office software (Microsoft Word, Excel, PowerPoint and associated software programs).
* The ability to operate standard office equipment (business telephone systems, copiers) in an efficient manner.
* The ability to learn and consistently use a standard database
* Valid Oregon driver license, pass MVR check and criminal background check

Daily Essential Duties and Responsibilities - Family Services:
1. Supervise and oversee Family Services Assistant, and other social services team members as assigned; (i.e., Case-Manager, Driver/Warehouse Assistant and social services volunteers).
2. Provide direct assistance casework to clients including internal referrals, material assistance, community referrals, advocacy and other services as appropriate.
3. Provide crisis support and be able to appropriately refer clients for spiritual counseling and prayer as needed, with a willingness to connect them with the Corps Worship Center opportunities, or other community of faith for care and support.
4. Familiarize yourself with the services provided by other area service providers. Establish referral contacts at each site and update referral maps used in family services.
5. See that all daily records, stats and case records are kept accurate and current for all clients, using the assigned databases such as Wellsky and HMIS.
6. Oversee the annual application and administration of the Emergency Food and Shelter Program (EFSP);
7. Maintain the grant compliance monitoring and tracking spreadsheet for the EFSP grant.
8. Contribute to grant applications as needed and grow your knowledge of grant programs
9. Maintain USDA "The Emergency Food Assistance Program" (TEFAP) policies and procedures and coordinate Civil Rights trainings for employees and volunteers as required by the Oregon Food Bank.
10. Maintain an awareness of grant requirements, training requirements, audits and monitoring visit requirements, and coordinate with DHQ and the Corps staff to ensure critical compliance points are met.
11. Maintain Oregon Food Bank "Fresh Alliance Retail and Recovery Program".
12. In coordination with the Corps Officers and Divisional Headquarters representatives, recruit donations of in-kind food for the program.
13. Serve as liaison between the Oregon Food Bank and other donor/partners.
14. Serve as liaison with Multnomah County, East County and other local representative offices (in coordination with the relevant DHQ entity and the Corps Officers)
15. Oversee and participate in the food rotation and logistics in warehouse by ensuring the volunteers and Family Services Assistant understand their roles and responsibilities and receive proper training and certifications as may be needed.
16. Recruit community volunteers to assist in the program as needed. Process and maintain appropriate paperwork and files for all volunteers in coordination with the Family Services Assistant, the Corps Administrative Assistant and the relevant DHQ entity
17. Ensure the volunteer sign-in/sign out log is properly maintained
18. Provide oversite of any additional social services or additional warehouse assistants during seasonal surge events and ensure the proper delegation of responsibilities whether staff or volunteer.
19. In coordination with the Corps staff and leadership, coordinate seasonal activities and special projects including Christmas Food collection and distribution, coordination of the "Back to School" program and other special events.
20. Coordination of monthly "Free food Market"
21. Other related duties as assigned by the Corps Officer.

Physical Requirements:
* Must be able to lift-up to 40 lbs. on a regular basis
* Must be willing to complete CPR/First-Aid training
* Must be able to bend, squat, twist and stand as these movements are a regular requirement of this position.

Working Conditions:
* Inside office in a climate-controlled environment
* Requires daily involvement in sensitive matters which require confidentiality.
* Must be able to drive a van or minivan and have a valid Oregon Driver License.
* Work in an environment with frequent interruptions, multiple deadlines and competing priorities.

MISCELLANEOUS:
The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

The candidate acknowledges that The Salvation Army is a church and does not object to the overt use of religious material and religious language and other expressions of faith in the workplace. Although no faith or participation in religious activities is required of any employee, the candidate understands the nature of the environment is faith-based.

The Western Territory Handbook for Employees is your guide for all personnel practices and procedures. If you have any questions, contact your Corps Officer.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.