Sales Team Lead (Liquor Store Clerk 2) - Kline Village, Harrisburg

Are you passionate about providing excellent customer service in a dynamic, high-energy environment? If you enjoy working with people and helping them find the perfect product join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board! The PLCB is offering a fantastic opportunity to work in a customer-focused retail role, with all the perks of full-time state employment. Apply for this exciting role today!

As a Sales Team Lead, you will serve as a lead worker for a shift and guide a team of clerks while working in a friendly, team-oriented environment where every day brings new challenges and rewards. This Shift Lead position is responsible for working in collaboration with the Fine Wine & Good Spirits management team. Responsibilities include managing daily store functions, such as positively engaging with customers, ringing up sales, unloading shipments, stocking shelves, building displays, maintaining store cleanliness, and completing reports each shift.

Key responsibilities involve following all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it, providing top-notch customer service to help shoppers find what they need and promptly resolve concerns, and completing shift reports including accounting, cash, and inventory management. With our team, you will lead each shift effectively, ensuring smooth store operations and providing on-the-job training to less experienced staff to help them follow store procedures and policies.

If you are someone who has a passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board!

Work Schedule and Additional Information:

• Full-time employment, 75 hours bi-weekly.
• Work hours may vary from 7:00 AM to 10:00 PM, Sunday - Saturday.
• Free, secure, onsite parking.
• Telework: You will not have the option to telework in this position.
• Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or
• Six months of retail sales work.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirement:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.