Onboarding Specialist

The role of Onboarding Specialist is responsible for coordinating the full talent life-cycle including onboarding, relocation, integration, internal moves, reboarding and offboarding. This position contributes to developing and implementing strategies to support continuous process improvements and drive consistency across the organization while partnering closely with hiring managers, HR Directors, Talent Acquisition, and the Executive Management Team to onboard and offboard team members; working with external vendors, as required, to successfully execute the duties of the job. This position requires a high level of confidentiality and the ability to interact with team members at all levels.

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.

Onboarding - Offboarding:

• Function as an onboarding/offboarding subject matter expert for all Hilti North America (HNA)
• Drive focused and consistent processes, ensuring team members have an engaging first impression experience, including a comprehensive integration plan and peer mentor
• Guide both the hiring manager and new employee through the pre-hire, onboarding and integration phases, keeping all parties informed at all stages by providing clear and timely communication and acting as the primary contact throughout
• Collaborate with hiring manager to determine needs and manage order process direct for all relevant Hilti items needed for their team member (cell phone, business cards, rental cars, etc.)
• Instrumental in team member productivity for first day in role by ensuring all equipment and actions are completed timely (IT equipment, office setup, credit card, company vehicle, SAP access, basic training enrollment, sales realignments).
• Serve as a liaison between the team member, hiring manager and all relevant departments
• Provide guidance to HR partners, generalists, and recruiters by providing information, resources, and coaching to ensure efficiency, consistency, and a streamlined approach within HR
• Work closely with the International Assignment Specialist to execute all international onboarding, integration and offboarding activities for international team members in/out of HNA
• Track new hire and hiring manager satisfaction results, analyze feedback and make improvements when necessary
• Track all onboarding and offboarding data for monthly KPI reporting purposes (onboarding pipeline, scorecard, Integration Success Rate, etc.)
• Analyze operational practices, identify process opportunities, create solutions, and implement changes to increase productivity
• Initiate and monitor all domestic and cross-border relocations through Cartus and act as a liaison between Cartus and team member
• Facilitate offboarding process by communicating with manager, team member, and their customers to ensure seamless transitions
• Responsible for updating process and policy documentation; and develop and maintain all departmental training documentation

• Ensure compliance with federal law and Homeland Security regarding the l-9 and E-Verify process
• Administer the background process through HireRight for all team members in both the United States and Canada, requiring professional knowledge of hiring procedures in both countries. Required to make informed decision on whether to move forward based on adjudication guidelines.
• Ensure Internal Control compliance is in place through the completion of the Team Leader Offboarding checklist for asset collection, final expense report, and final timesheet
• Maintain all pertinent team member documents in the appropriate personnel file
• Additional duties, as assigned

91% of employees believe management would lay people off only as a last resort

In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

• Associate's Degree required
  • Bachelor's Degree, preferred
• Minimum two (2) to four (4) years' related professional administrative experience, preferred
• Excellent communication (verbal, written, interpersonal) skills, required
• Work requires outstanding multitasking and project management ability; must be able to manage multiple tasks and prioritize in a fast-paced environment
• Ability to effectively communicate and build relationships with all levels of employees and managers across a complex, fast-moving organization, including remote and global teams
• Ability to handle sensitive and confidential information, required
• High level of motivation and customer service focus, required
• Must demonstrate strong organizational skills with high attention to detail and accuracy
• Strong problem solving and decision-making skills required
• Possess a continuous improvement mentality
• Motivated, deadline-drive, and results oriented
• Proficiency in Word, Excel, Outlook, and PowerPoint
• Must demonstrate a contagious and positive work ethic, inspire others, and model Hilti's core values
• Ability to develop in-depth understanding of HNA's organizational structure, processes, and policies

Let's face it, we know there are lots of other companies out there. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.