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Help Desk Specialist

CompQsoft
United States, New Hampshire, Portsmouth
May 03, 2025
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Job Type
Full-time
Description

Title: Help Desk Specialist Tier 2

Location: Portsmouth, NH Hybrid (3 days onsite)

Clearance: Active Secret

Client: US NAVY SUBMEPP

Certification: sec+/sscp or BS Degree in IT

Job Description:

  • MUST be a team player.
  • Customer service skills (experience with call centres/help desk) Technical troubleshooting
  • Ability to understand technical instructions
  • Ability to work independently with escalation available and minimal supervision Ability to document technical processes
  • Microsoft Office Suite knowledge a plus
  • SharePoint knowledge a plus.
Requirements
  • Customer service skills (experience with call centres/help desk) Technical troubleshooting
  • Ability to understand technical instructions
  • Ability to work independently with escalation available and minimal supervision Ability to document technical processes
  • Microsoft Office Suite knowledge a plus
  • SharePoint knowledge a plus.
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