Client Success Specialist - Wave (Asset leader pathway)

McKinsey & Company
parental leave, paid time off
United States, Texas, Houston
May 02, 2025
Implementation Client Success Specialist - Wave (Asset leader pathway) Job ID: 96906 Do you want to work on complex and pressing challenges-the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you've come to the right place. Your Impact In this role, you will define the product roadmap for new McKinsey Transformation (MT) innovations and other function-specific products, and oversee the end-to-end product lifecycle management, from ideation through delivery, while managing the product portfolio. Owning the design and development of new products, you will work closely with the platform & technology team, including Product Managers. You will develop a go-to-market plan, including the delivery model and pricing, in collaboration with MT Assets Client Success and Delivery chapter leads, and the Finance team. By continuously identifying opportunities for growth and improvements through market analysis and stakeholder engagement, you will drive the enhancement of our product offerings. Additionally, you will manage collaboration with Platform & Technology teams during the design, build, and launch phases, and lead the capability-building efforts for the MT Assets team. You will also manage continuous improvement by gathering feedback from the internal Success and Delivery team as well as directly from practitioners and clients. Furthermore, you will drive onboarding and upskilling plans for Client Success and Delivery chapters to ensure they can bring new capabilities to clients effectively. Your Growth WAVE is part of the McKinsey Transformation Practice. You'll work with colleagues across the Americas region. As a Global Asset Leader in MT Assets Product team, you will Lead the strategic direction of defined MT Assets Products of our Wave platform associated with new MT innovations, People Performance Management (PPM) capabilities, Digital programs and Operation Transformations, ensuring alignment with MT goals and market needs. WAVE empowers teams to drive performance and ensures superior execution and value delivery. Its mix of intuitive technology and McKinsey business advisory enables clients to track the progress and performance of initiatives against business goals, budget, and timeframes, powering transformation delivery and sustained change. We are looking for team members who are excited about the scale and scope of impact to readily drive organizational change. As an asset leader, you will partner directly with c-suite executives and leadership teams to help shape strategy and build our holistic approach to client experience. In this role, you will have the opportunity to engage with a wide array of clients across industries and will have access to McKinsey's world class training programs and experts to develop deep transformation expertise and best-in-class business acumen. Your qualifications and skills Bachelor's degree; graduate degree preferred 7+ years of experience in relevant field Passion for managing and growing a business/asset as a general manager Ease in taking top management view and in context of solution Able to absorb rapidly and grapple with wide range of complex business issues; strong understanding of domain and technology Highly effective communicator; able to translate complex technical and non-technical topics to stakeholders and client peers Strong project management and team leadership capabilities Problem-solving, entrepreneurship, strong story-lining capabilities and strategic vision Excellent collaboration, people leadership experience and stakeholder management skills Ideal (not required): experience in Transformations, MT programs (IDP, BUP, Implementation), experience using Wave platform Please review the additional requirements regarding essential job functions of McKinsey colleagues. Apply Now Apply Later FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. Certain US jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role. For new joiners for this role in the United States, including all office locations where the job may be performed, a reasonable estimated range is $140,000 - $143,400 USD -to help you understand what you can expect. This reflects our best estimate of the lowest to highest [salary/hourly wages] for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion and based on factors such as individual and/or organizational performance. Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families. This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance, and paid time off. FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites. Job Skill Group - N/A Job Skill Code - CLSS - Client Success Specialist Function - Transformation Industry - Post to LinkedIn - Yes Posted to LinkedIn Date - Tue Aug 15 00:00:00 GMT 2023 LinkedIn Posting City - New York LinkedIn Posting State/Province - New York LinkedIn Posting Country - United States LinkedIn Job Title - Client Success Specialist - Wave (Asset leader pathway) LinkedIn Function - Business Development;Consulting;Product Management LinkedIn Industry - Management Consulting LinkedIn Seniority Level - Associate