Communication Manager *Hybrid*

Description

Providence is one of the nation's leading non-profit healthcare systems with 119,000+ caregivers/employees serving more than 5 million unique patients across 51 hospitals and 800+ clinics. Our locations range from metropolitan centers to rural settings across seven states: Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a mission-based, not-for-profit healthcare provider, our commitment to providing compassionate care to all lives on through our five core values: Compassion, Dignity, Justice, Excellence, and Integrity.

Providence caregivers are not simply valued - they're invaluable. Join our communication team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

The Communication Manager engages in internal/external communication projects to provide organization-wide strategy, planning, and delivery of communication initiatives in support of the Providence strategic priorities. The Communication Manager delivers consistent, clear messaging to all Providence audiences while collaborating to ensure alignment across geographic regions, multiple facilities, and diverse business units.

Please note the following important details regarding this position:

• This role offers a hybrid work arrangement, combining in-office and remote work each week. The specific weekly schedule will be determined by the manager based on departmental requirements
• You must reside within a daily commutable distance of up to 50 miles from our Eureka, California location
• Flexibility to travel onsite to various hospital locations frequently, as defined by the manager and departmental needs
• Flexibility to work evenings and weekends on an as-needed basis, as defined by the manager and departmental needs
• Providence may offer relocation assistance.

Essential Functions:

• Proven ability to work independently writing, creating, and implementing high-quality communication plans, messaging and copy that meets Providence standards
• Oversees, manages, and measures effectiveness of key communication projects and initiatives, including employee/caregiver communication, executive communication, public relations media relations, issues/crisis management, thought leadership and social media/influencer strategies to promote and enhance the reputation of Providence and our family of organizations
• Supports strategy, planning and execution for communication plans and programs, major organizational campaigns and initiatives related to public relations, reputation management, organizational communication, social media and executive communication
• Supports and enhances the quality of all communication tools and channels to ensure communication is delivered consistently and proactively to all caregivers
• Reinforces, enhances, and grows the organizational voice and narrative of Providence through consistent, proactive communication sharing. Reinforce and strengthen our identity as a Catholic Health Care ministry
• Works closely with mission integration to ensure communications are reflective of our Catholic identity and our Mission, Vision, and Values. Provide ongoing strategic communication counsel and support
• Works closely with communication leadership at the system and divisional level to coordinate messaging and positioning across audiences
• Ensures alignment of organizational and division/ministry messaging and communication programs. Manage, monitor, and improve the delivery of information and messaging to caregivers and other audiences
• Performs and manages to budget goals
• Provides ongoing strategic communication feedback and support. Ensure alignment of organizational and region/ministry messaging and communication programs

Required qualifications:

• Bachelor's Degree in Communication, Public Relations, Marketing, Business Administration, or another related field of study
• 5 or more years of demonstrated management experience in broad-based and successful communication programs
• Demonstrated experience managing communication programs and business relationships
• Demonstrated experience working in highly matrixed and geographically dispersed organizations and teams
• Demonstrated writing and editing experience
• Demonstrated health care experience

Preferred qualifications:

• Communication experience in health care
• Experience in a faith-based health system/organization

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 356748

Company: Providence Jobs

Job Category: Communications & Marketing

Job Function: Marketing/Public Relations/Community Affairs

Job Schedule: Full time

Job Shift: Day

Career Track: Business Professional

Department: 4005 SS COMMUNICATIONS 1

Address: CA Eureka 2700 Dolbeer St

Work Location: St Joseph Hospital Eureka

Workplace Type: Hybrid

Pay Range: $47.05 - $73.04

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.