Lost & Found Clerk - New York New York

THE JOB:
As a Lost & Found Clerk, you will ensure that lost items are properly cataloged, stored and returned to their rightful owners in a timely and efficient manner. You will work closely with our security staff to provide guests with a well-organized experience for any lost items.

THE STARTING RATE: $16.00/hour

THE DAY-TO-DAY:

• Receive, log, and securely store lost items found within the hotel/casino premises.

• Communicate with guests and staff regarding lost and found items, both in person and via phone/email.

• Prepare lost and found items for shipping.

• Pull and sort unclaimed items for charity.

• Maintain accurate records of lost and found items, including detailed descriptions and relevant information.

• Coordinate the return of lost items to guests, ensuring a smooth and courteous process.

• Perform regular audits of lost and found inventory to ensure accuracy and organization.

• Handle sensitive and valuable items with the utmost care and confidentiality.

• Collaborate with our Security Department to identify and return lost items. Also, answer multi-line telephones and take messages for Security, as needed.

THE IDEAL CANDIDATE:

• High school diploma, GED or equivalent.

• 6+ months of prior relevant administrative experience required.

• Basic working knowledge of Microsoft Office applications (Outlook, Word, Excel, etc.)

• Proven experience in customer service, highly preferred.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Healthcare, financial, and time off benefits.

• Free meals in our employee dining room

• Free parking on and off shift

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14046