MANAGER, PERFORMANCE IMPROVEMENT
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![]() United States, Missouri, Columbia | |
![]() 1 Hospital Drive (Show on map) | |
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Shift:Monday - Friday, 8:00am - 5:00pm
* Base Pay Range: $99,174 - $161,720 per year, based on experience
The Manager, Performance Improvement is responsible for the leadership of organizational performance improvement activities for MU Health Care, ensuring alignment of these activities with the healthcare system's strategic priorities, and quantifiable improvements in patient healthcare delivery. ABOUT MU HEALTH CARE At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. We believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine. Our academic health system - the only in mid-Missouri - is home to multiple hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital as well as over 90 specialty clinics. Here, you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way. Learn more about MU Health Care. Learn more about living in mid-Missouri. EMPLOYEE BENEFITS * Health, vision and dental insurance coverage starting day one * Generous paid leave and paid time off, including nine holidays * Multiple retirement options, including 100% matching up to 8%and full vesting in three years * Tuition assistance for employees (75%) and immediate family members (50%) * Discounts on cell phone plans, rental cars, gyms, hotels and more * See a comprehensive list of benefitshere. DETAILED JOB DESCRIPTION Prioritize performance improvement activities at the organizational and service line levels to align with MU Health Care strategic priorities, informed by surveillance of internal performance and risks, as well as current and emerging external performance priorities for clinical value. Establish and maintain cooperative working relationships in cross-departmental project teams. Design, implement, sustain, and improve consistent quality management systems and methods. Evaluate the effectiveness of improvement structures and processes, and modify them to ensure achievement of organizational goals. Supervise prioritized performance improvement initiatives and performance improvement staff, ensuring that clinical and financial results achieve organizational and service line performance goals within established timelines. Collaborate with patient care leaders to assess literature-based best-practice models for clinical value improvement. Develop and implement process changes based on best practices. Coach and refine process and behavioral changes within healthcare teams. Establish and oversee evaluation plans to monitor process adoption and performance by healthcare team members. Ensure reports with targets provide immediate performance feedback to the patient care team, and include aggregated results to health system leaders. When targets are met, spread effective changes across other relevant patient groups/clinical teams. Disseminate performance improvement and clinical outcomes externally to strengthen the impact and enhance the reputation of MU Health Care. Manage the development, coordination, and maintenance of daily staffing schedules to ensure the appropriate level of coverage and continuity of care. Monitor and oversee time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely approval for payroll purposes. May complete unit/department specific duties and expectations as outlined in department documents. REQUIRED QUALIFICATIONS Master's degree in nursing, health care administration, or a related field. Five (5) years of directly related experience in a healthcare setting. Leadership experience in patient safety or health care quality improvement.
Additional license/certification requirements as determined by the hiring department. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs. Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. |