New

LTSS Service Care Manager

Spectraforce Technologies

United States, North Carolina, Charlotte

Apr 04, 2025

Title: LTSS Service Care Manager

Location: Member-Facing - Charlotte NC Metro- Charlotte and Gastonia

Duration: 6 Months (Potential to Extend)

Shift: 8-5 Mon-Fri

NOTE FROM HM: "2.5-3 hr radius from home residence for face to face mbr visits... mileage and lodging (if needed) is reimbursed... minimum to none of the visits will be in the clt (Charlotte) metro area... majority will be in surrounding counties and beyond-Piedmont to Pre Mountains of NC.

Responsibilities: Managing a case load for healthcare members with long term care needs. Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license. Member assessments and notes. Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development. Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact Authorize and coordinate referral for services. Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care. Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services! Assist member with filing and resolving complaints and appeals. Registered Nurse License and 2+ years of care management experience, Licensed Practical Nurse, and 4+ years of care management experience, or 6+ years of care management experience. Home health, discharge planning, or long-term care experience preferred. Licenses/Certifications: Valid driver's license
Internal/External Groups with which the Candidate will interface:
Required Skills/Experience:		Preferred Skills/ Experience:	Physical Health, Care Management, Utilization Mgt, Home Health - all and/or background
1.	2+ years of Care Management experience	1.	Home health
2.	Experience with electronic medical health records	2.	Long term care
3.	Microsoft office	3.	Discharge planning
Education Requirement:	Bachelor's	Education Preferred:
Software Skills Required:	Microsoft office, Experience with electronic medical health records
Required Certifications:	Valid driver's license	Required Testing: